Amy Hernandez Email & Phone Number

As a Rehabilitation Specialist at Sheppard Pratt, I oversaw patient progress to improve outcomes and deliver quality client care for a 14-client caseload. Enhanced the quality of the client care program by reporting individual recovery plan progress of individuals and refocusing according to client needs. Reviewed and facilitated accommodation requests and.

Frederick, Maryland, United States

As Assistant Studio Manager at F45 Training, I was responsible for developing marketing strategies to foster strong brand engagement with our customers. I also designed budget plans for targeted branding activities to ensure optimum return on investment, managed daily operations, and implemented company values to meet monthly KPIs.Key Achievements.

As a server at Texas Roadhouse, I honed customer service and interpersonal skills in a fast-paced, high-volume environment. In this role, I ensured an exceptional dining experience for an average of 6,200 guests weekly by balancing efficient service with a welcoming, professional demeanor. work involved collaborating with team members to meet service.

As an Administrative Assistant and Social Media Manager at Quality Cleaning Concept, I supported daily operations through efficient administrative management and developed digital marketing strategies to enhance brand presence.I maintained organized workflows, managed schedules, and created content that drove engagement across social media platforms.Key.

As a Customer Service Representative at B & B Air Conditioning and Heating Service Company, Inc., I provided exceptional support to clients by addressing inquiries, resolving issues, and scheduling service appointments. I focused on delivering timely, professional service to foster positive customer relationships and support business objectives.Key.