Amy O'Guin Email & Phone Number

Managed all components of external payer audits, and internal billing and copay audits. Analyzed errors to diagnose root cause and recommend process improvements as needed.

Managed critical projects including creating plan, leading team, monitoring progress, evaluating performance including regular reporting to Senior Management. Completed high-level tasks as requested.

Evaluated language, pricing, and performance guarantees for new and renewal contracts. Implemented new contracts and coordinated operational performance guarantees with the appropriate departments. Analyzed and determined compliance with new and existing contracts.

Greater Memphis Area

Managed the day-to-day oversight and operational activities of a team responsible for clearing, billing, and collections. Oversight of 12 employees on average.

Greater Memphis Area

Audited all RCM staff to verify that accounts followed all policies and procedures and were collectable.

Greater Memphis Area

Verified benefits, cleared shipments, billed invoices, analyzed accounts, and performed needed collection activities.

Bachelors Of Science

Federal Contract Management Essentials Certificate Program

Education record