Amy Ranta Email & Phone Number

Boston, MA, US

Lowell, Massachusetts, United States

• Evolved reporting and analysis for multiple sales performance metrics, including win vs. loss performance and pipeline projections to prioritize areas of focus.
• Produced contribution margin report with purpose of communicating business line revenue, costs & profitability to business line level leaders.
• Gather and create a competitive intelligence dashboard, through data sources and sales team interviews, with a dual purpose of (1) communicating to leadership areas of competitive strengths and weaknesses, and (2).

Tucson, Arizona

• Crafted long-term forecast and staff projections for QuickBooks enterprise, point of sale, and accountant telesales teams. Produced statistical, market-centric forecast models in concert with marketing, finance, and.
• Mapped staff projections for six quarters in support of marketing campaigns aimed at driving customer response to diverse channels. Strategized staff requirements critical to cost-effectively meeting customer demands.
• Automated forecast and capacity planning, defining user requirements, development, and user testing functions.
• Developed automated data analysis and reporting mechanisms to effectively track performance against key performance metrics.

Tucson, AZ

• Originated long-term workload projections as part of workforce planning and cost decision-making for QuickBooks customer service and support functions in the U.S. and worldwide. Completed application modeling and.
• Synchronized operational requirements and business functions, capably managing customer support within projected financial parameters.
• Devised statistical and input-driven forecast models for global support staff. Detailed workload performance and six-quarter outlook for multiple emerging regions and vendor partners.
• Integrated new regions such as Canada, the UK, Australia, India, France, Singapore, and Brazil into planning process. Achieved +/-5% forecast accuracy, impacting high-quality service delivery. Realized an 8-point.

Tucson, Arizona Area

• Facilitated seamless product line updates and marketing campaign execution for Quicken and QuickBooks through effective management of the marketing and customer care team relationships. Generated sales forecasts, wrote.
• Deployed Quicken 2005 marketing campaigns, newsletters, and rebates, including source code set-up and creative content development. Managed creative review process and results analysis.
• Evaluated pre-sales postings and defined sales strategies as direct sales contact for Tucson online communities.

Tucson, Arizona Area

Tucson, Arizona Area

Tucson, Arizona Area

Tucson, Arizona Area

Master Of Business Administration - Mba, Global

Activities and Societies: Beta Gamma Sigma Honor Society, Pi Sigma Alpha Honor Society

Bachelor’S Degree, Business And Public Administration

Activities and Societies: University of Arizona Business and Public Administration Student Council Member of the Year, University of.