Amy R. Email & Phone Number

Manchester Area, United Kingdom

• To drive the tram along set routes and pick up / drop off passengers at tram stops in a safe manner.• Watch for track hazards and observe safety signals, following rules and regulations including safety procedures• Make passenger announcements as required• Communicating with passengers in a professional and customer friendly manner• Maintain professional contact directly via radio and telephone contact with theControl Room for route information and to report any concerns• Assist in any operational incidents as required, producing accurate and concise incident reports• Deal with difficult situations that arise in the course of duty• Carry out vehicle maintenance checks, basic fault finding and reporting these asrequired.

Northwest, Uk

• Transporting colleagues to residential care homes throughout the region to deliver sight tests and fitting of spectacles.• Ensuring clinic are prepared with sufficient equipment, paperwork and complete all patient packs correctly and in line with business standards.• Working closely with the Optometrist on test days to ensure the clinic is running on time and the patients are pre-screened and ready to be seen by the Optometrist.• Ensure all patient record cards and lifestyle questionnaires are fully completed with accurate information together with treating all patients with respect and dignity.• Use the manual focimeter to make accurate measurements of their previous glasses.• Support the patient in choosing the most useful and cost-effective solution for their eyecare needs.• Take accurate dispensing measurements, including PD’s, Lens & Frame Size and length to bend.• Collecting accurate patient details, processing any private payments with the next of kin.

Wilmslow, England, United Kingdom

• Working alongside the optometrist to help customers select the best products and services to ensure they get the best vision.• Assisting customers with problems they may have from picking glasses to medical emergencies.• Work as part of a team make sure we are up to date with information, to provide customers with the best service and deliver a successful and profitable business.• Cashing up the till and PDQ at the end of the day.

Manchester Airport, England, United Kingdom

• Assisting passengers within baggage reclaim who have delayed or damaged baggage and updating customers on the status of their baggage.• Receiving calls from passengers, customer airlines, handling agents, courier services.• Handling passenger calls in respect of delayed, damaged or pilferage reports or lost property items.• Updating or amendment of World Tracer files for passengers/customers and ensuring files are up to date.• Processing baggage for re-flight or delivery.

Manchester International Airport

• Opening and closing stores.• Serving customers on a computerized till• Keeping the store tidy while stocking shelves/fridges and keeping to a planogram.• Helping customers with product queries.• Handling cash – from transporting money, providing change for the tills and daily account reconciliation.

Liverpool, United Kingdom

• Capturing high quality photos.• Editing images in line with company standards.• Endorsing the brand to others.• Work under own initiative, and under instruction.• Flexible to working hours, late nights and variable shifts.• Accountability for all equipment and safety whilst working.

Sale, England, United Kingdom

• Create new files for customers on computer systems.• Work within the requirements of the Data Protection Act.• Call customers regularly to get any missing information.• Contact creditors through emails, faxes and telephone.• Update and maintain customer account records with accurate and appropriate information / data.

Bachelor’S Degree, Media, Culture, Communication, 2:1

Level 4 Modules: • Introduction to Media Studies • Introduction to Cultural Studies • Analysing Entertainment Media • Cultural Themes.

Extended Btec Level 3, Creative Media Production, Ddm (Aab)

BTEC Level 3 Certificate in Creative Media Production

Gcse, Secondary School, A-C

Art and Design- Textile Design, Certificate Art and Design, Creative and Media, English Literature, English Language, French, Geography.