Amy R. Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri Area

Serving as on-site team lead in a supervisory role. Directing distribution of daily work and special projects between employees while effectively managing priorities. -Utilizing strong leadership and coaching skills while building positive relationships with team members.-Daily management of all aspect of inventory stocking, receiving and the order/shipping process. -Ensuring accurate data is reflected within inventory management system through running daily/weekly reports, conducting cycle counts and tracking inventory levels on a regular basis.-Managing multiple projects involving various levels of stakeholders. Providing suggestions of best practices and procedures related to fulfillment to ensure project is successful while meeting established budgets and timelines. -Applying excellent problem-solving skills and developing new procedures that have contributed to process improvements and an increase in department efficiency. Developed inventory receiving process by adding a designated receiving shelf and implemented a receiving logbook to track incoming products. -Communicating procedural changes and trained facilities team members and fulfillment department team members on new process leading to an increase in the efficiency of the inventory receiving process.

Kansas City, Missouri Area

Built relationships with local and regional entrepreneurs. Helped to identify their fulfillment needs and providing them with ecommerce and fulfillment solutions that helped to increase their sales revenue.-Served on strategic planning committee. Formulated company’s growth strategy by identifying short-term/long-term goals, proposed mission and identified internal and external issues by conducting a SWOT analysis. -Managed daily communications with clients. Tracked performance metrics, prepared daily reports, communicated inventory needs/order issues, and served as primary point of contact with their customers while going above and beyond to ensure client and customer satisfaction. -Provided leadership with business development activities by representing Reko at trade shows, business networking groups and through social media. -Conducted on-boarding sessions with clients. Ensured product packaging would meet shipping expectations while meeting their customers’ needs and client timelines. Provided recommendations on adjustments to inventory levels and packaging requirements. -Served as Executive Assistant to CEO. Assisting owners with special projects, creating sales presentations, compiling reports and more. -Served as human resources manager. Prepared new hire packets, managed tax forms, processed payroll and monthly commissions.-Updated the company’s website utilizing WordPress on a regular basis.

Master Of Business Administration - Mba, Business Management And Leadership- With Focus In Human Resource Management, 3.9

B.S., Tourism Management

Activities and Societies: Recreation and Tourism Society

High School/Secondary Diplomas And Certificates