Amy S. Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

•Manage the new hire process and serve as a liason to new hires during the onboarding process for the Austin and San Antonio KIPP Texas regions•Generate offer letters, process new hire packets, confirm backgrounds and I9 verifications•Assist with benefit enrollment and life events for employees•First point of contact for inquiries regarding HR policies with 24 hour turnaround •Manage FMLA and other leave requests, process workers compensation claims, while maintaining confidential, accurate, and complete files for employees•Enter new employee data, submit tranfsers, and termination requests in HRIS system (ADP)

Austin, Texas

• Manage between 50 to 70 J1 International Interns from the arrival to departure process. This includes providing transportation from the airport, room reservations, onboarding process, verifying employment eligibility, coordinating and facilitating intern events.•Experience with Taskforcing to provide additional support during the opening phase of other hotels.•Administer OSHA, Workers Compensation, and Monthly Safety Training responsibilities for hotel.• Manage assistance alongside HR Team members for over 750 associates, applicant traffic and incoming calls. • Knowledgeable of all benefits available to associate including vacation/PTO policies, 401K, educational assistance, health benefits, pay check inquires etc.• Prepare correspondence and memos as needed & maintain associate files with confidentiality.•Plan and execute on all associate recognition programs (JW’s Best, Associate Appreciation Week, Monthly Birthday & Anniversary Cards)• Coordinate all hotel employment advertising.• Respond to all interviewed candidates via telephone or letter within the required time frame.• Make non-management job offers as needed, onboard, schedule and manage all new hires for orientation and prepare necessary paperwork.• Ensure all new hires and current associates possess proper employment eligibility verifications.• Instruct associates on completion of benefit enrollment forms and audit for accuracy.• Participate in career fair and college recruiting.

Austin, Texas Area

Managed traffic in the lobby by scheduling appointments for customers and addressing questions and concerns in a courteous and efficient manner.Served as the digital ambassador by educating and making new and current clients confident in using online/mobile banking.Assisted in opening/closing deposit accounts, applying for credit/loan solutions, wire transfers, while proactively following bank regulations and procedures and maintaining confidentiality.Proactively was aware and adapted to bank procedures, products, and services as they changed.During peak time processed cash/check transactions both accurately and efficiently while being held responsible for up to $50,000 in cash.

Austin, Texas Area

Coordinated administration & logistics in areas needed to meet support for monthly audit of Visiting Scholar insurance compliance and the annual International Wellness Fest.Assisted ISSS Insurance and Tax Advisor in assessment and recommendations for improvement to ISSS financial aid application process, tax advising services, and website.Worked with the financial aid advisors to create and operate Scholarship Survey’s using Qualtrics database.

Austin, Texas Area

Inputed 150 student applications on Filemaker within 3 hours.Maintained organization’s security protocol to ensure confidentiality of over 1,000 student files.Served as a liaison with Site Coordinators from 4 different schools.Planned, prepared, and carried out various events throughout the school year such as on-campus programs for students and the annual Spring Jam carnival event with an expected attendance of over 2000 children.Recruited students across campus to volunteer and tutor for the Neighborhood Longhorns Program.Monitored and maintained updates in Givepulse, a volunteer tracking database.Transcribed and created documents, spreadsheets, and flyers as needed.Provided excellent customer service to applicants and individuals who may have pertinent questions or concerns.

Austin, Texas Area

Mentored 4 students as they transitioned into college.Provided support as a mediator to guide students to resources on campus.

Austin, Texas Area

Mentored 12 students as they transitioned into higher education.Designed and coordinated weekly group and individual meetings covering topics ranging from school resources to social life

Bachelor’S Degree, Economics; Minor In Spanish, Senior

Certification, Business Foundations Program, Business Administration And Management, General