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• Temporary contract assignment via RealRepp / People 2.0

• Primary customer service liaison who successfully managed nearly 500 tenant & vendor inquiries weekly throughout a $35 million property repositioning project across 1.4 million square feet of Class A commercial real estate.• Spearheaded development, product design, and launch of company’s 1st e-commerce “swag” store as part of corporate marketing strategy.• Created & curated visual content for property’s website & Instagram account, increasing engagement by 60% while ensuring overall vision aligned with marketing rebranding initiative.• Orchestrated, oversaw, and crafted advertising collateral for 20 annual events and 10 amenities aimed towards target audience of approximately 3,000 employees, increasing tenant engagement at the property by over 50%.

• Received "Building the Best" Awards for Embracing Change, Acquisitions/Dispositions, Going Above & Beyond.• Volunteered to assist with coordination, planning, and registration at annual BOMA Chrismix 2015 Event. • Assisted with customer service requests and escalated issues to the appropriate property management personnel.• Built and fostered relationships with tenants by organizing tenant appreciation events and maintaining frequent interactions.• Collaborated with vendors and tenants to ensure all scheduled activities were compliant with building rules and regulations.• Reviewed, verified, and coded invoices in a timely fashion to ensure payment was accurately remitted.• Prepared purchase orders and standard service contracts for vendor services.• Coordinated after-hours access for vendors by preparing security “Pass Down” reports nightly.• Managed and maintained tenant and vendor certificates of insurance while assuring additionally insured verbiage, certificate holder information, and coverage limit requirements were met.

• Consistently achieved highest sales volume & key performance indicators amongst management team with ADS of $2,500.00, ADT of $250.00, and UPT of 2.0.• Pioneered product knowledge training program educating team on current market trends & product features and benefits to add value to client interactions and exceed expected financial objectives at point of sale.• Contrived store design strategy and visual merchandising presentations to optimize product profitability and sales productivity while staying true to company aesthetic and brand image.

• Maintained highest volume of sales within store, averaging $5,500 daily.• Hosted Vanity Fair Boutique Grand Opening & Red-Carpet Event with several high-profile celebrity guests in attendance, including Mrs. Carolina Herrera. • Worked closely with Public Relations team to implement celebrity product placement marketing strategy and execute holiday celebrity gifting initiative to influence purchasing decisions across target market.• Established & fostered relationships with local hotels, businesses, personal shoppers, and celebrity stylists to build brand awareness and increase sales.

• Appointed Brand Training Ambassador for the Santa Monica location.• Selected to attend Regional Clientbook Meeting to relay corporate initiatives to staff.• Educated team on all product knowledge communicated via corporate.• Involved in all visual merchandising aspects of the store. • Monitored and drove average daily sales by managing people resources with agility and reacting to rhythm of business to ensure sales goals were met.• Strengthened selling skills to routinely achieve and exceed company KPI goals of a $250.00 ADT and 2.0 UPT.• Consistently mentored, coached, and further developed sales associates’ selling skills.

• Generated $714,785 in total sales for the year of 2011.• Managed a team of 30+ in a store that was ranked #3 in volume for 2012.• Assisted corporate visual team with the opening of the Orlando, Sawgrass, and Wrentham Outlet stores.• Conceptualized, as well as, organized all floor set directives and visual changes within store. • Influenced customer purchasing decisions through product placement and visual marketing.• Analyzed sales reports to determine top sellers and slow movers in each product category. • Communicated top sellers, slow movers, and customer product feedback to the team to maximize sales productivity. • Assisted management with all store operational responsibilities such as opening and closing procedures, payroll, reporting of trends, top sellers, and slow movers.

• Top sales associate in the company in terms of address compliance in 2009.• Traveled to Palm Beach to assist management with coverage and training.• Performed operational tasks which included opening/closing duties, processing shipment, transfers and creating UPS labels. • Aided Visual Merchandise Associate with clothing bays, mannequins and visual displays.• Assisted in creating networking events in order to build a bigger clientele base.• Drove business by contacting clients and maintaining customer relations via phone, e-mail and mail.• Anticipated and identified clients' needs to cater product selections and further augment sales.

• Compiled competitive research of various sweepstake aggregation websites to determine target market and ideal voice for Reader’s Digest brand.• Managed a team of 10 who tested and entered valid sweepstakes into a content management system.• Researched and posted on several blogs focusing on sweepstakes in our target market to gain attraction to Prize Digest.• Created a weekly sweepstakes newsletter to gain loyalty.• Recommended and helped implement Facebook integration on Reader’s Digest website, which helped gain over 10,000 “likes” on Prize Digest's Facebook page.

• Top sales associate in terms of volume for 2008.• Maintained over 100 clients while bringing in over $2,000 a week in client appointment sales.• Assisted Women’s Business Manager with execution of visual merchandising directives.• Participated in all floor-sets and updated mannequin looks monthly. • Arranged platform and jewelry displays weekly to promote new product and further drive business.• Educated and empowered team through monthly product knowledge trainings.• Implemented product knowledge standards to better associates’ selling abilities. • Worked in a top performing, high volume store with an overall ranking of 6th out of 56 company stores nationwide.

• Delivered top client customer service while building long-term client relationships.• Worked as a personal stylist for top volume clients.• Processed & merchandised new product while coaching other associates on merchandising standards.• Updated visual displays, designed, and arranged mannequin looks.• Hosted client parties and events to produce additional volume.