Amy Stern Email & Phone Number

Metairie, La, Us

- Collaborates with subject matter experts to analyze learning needs, identify gaps, and develop learning objectives. - Executes comprehensive quality assurance protocols for upcoming course releases, ensuring functionality and consistent compliance with industry standards.- Develops course build documents, design documents, and storyboards to streamline instructional content delivery and optimize learning outcomes.- Manages cross-functional projects, meeting all corresponding deadlines while handling multiple priorities; improved project delivery time by 15% and enhanced team productivity in a fast-paced environment.- Utilizes advanced critical thinking and analysis skills to investigate resources, anticipate challenges, and develop future-oriented solutions.

- Applied adult learning methodologies to create effective instructional content, enhancing knowledge retention and skill application for 50+ learners. - Developed eLearning courses through an iterative (alpha, beta, gold) process and incorporate techniques, such as scenarios, accordions, and drag and drop elements, resulting in a 30% surge in positive learner feedback from evaluations.- Collaborated with stakeholders and subject matter experts (SMEs) to design and implement engaging and effective eLearning, ILT and VILT modules, contributing to an enhancement in employee proficiency levels and a reduction in on-the-job errors, as measured through comprehensive training assessments and real-time performance evaluations.- Produced training support materials, including job aids, microlearning videos, and facilitator and participant guides, to enhance the onboarding process. - Implemented storyboards and design documents to craft well-structured courses, enhancing the learning experience through thoughtful planning and execution.

Metairie, Louisiana, United States

- Applied ADDIE Model and adult learning principles to curate highly effective instructional content, resulting in a 40% improvement in colleagues' comprehension of new procedures and technologies.- Developed and implemented diverse learning modules combining both ILT and microlearning techniques, resulting in a 25% increase in knowledge retention.- Designed and sequenced instructional content, creating targeted training programs that maintained deadlines and resulted in goal achievement.- Led the supervision and training of five applicants, leveraging coaching methods and role-playing exercises; accelerated the onboarding process by 30%.- Prepared a detailed calendar system for project timelines, meetings, and professional development courses, minimizing scheduling conflicts and improving overall efficiency.

Metairie, Louisiana, United States

- Conducted needs assessments to identify gaps in course materials, guiding strategic improvements for enhanced learner satisfaction through observations, reflections, and assessments. - Planned and executed 100+ interactive, learner-centered training modules using videos and Google Suite. - Adapted to changing project dynamics by reallocating resources to shift from in-person to virtual learning modalities, ensuring seamless transitions and meeting project goals in a timely manner.- Promoted within four months due to strong performance and organizational impact - ahead of schedule by 12 months.

Metairie, Louisiana, United States

- Revitalized training materials by reorganizing content into a cohesive sequenced format, fostering enhanced understanding and application of key concepts; led to a 20% increase in employee productivity.- Demonstrated flexibility in a fast-paced environment by pivoting and embracing diverse changes, ensuring continued project success and meeting tight deadlines.- Executed agile project management methodology and prioritization techniques to balance competing priorities, leading to a 15% reduction in project delays.

Metairie, Louisiana, United States

- Maintained open lines of communication with stakeholders and SMEs, providing regular updates on project’s progress and addressing concerns promptly.- Excelled in building and maintaining strong professional connections, showcasing a genuine enthusiasm for collaborative teamwork that contributed to the establishment of a positive work atmosphere.

Education record

Credentials earned: Applied Instructional Design Academy Certification, Vyond Animation, TechSmith Camtasia, Instructional Design.

Bachelor'S Degree

Cum Laude