Key Responsibilities• Supporting the introduction of Kanban at the Portfolio level • Working with various Scrum teams in helping to build their understanding of Agile practices • Working with multiple teams to apply the Kanban method• Facilitating assessments within teams to help them understand the difference between Scrum and Kanban and decide on the best approach for them • Supporting the broader Delivery function in applying an Agile mindset• Applying a training, mentoring, or coaching approach, 121, in teams and team-of-teams • Facilitating Scrum-of-scrums, PI planning, and other scaled Agile sessions across multiple teams Key Achievements• Introduced and supported the evolution of a scaled Agile approach, utilising and adapting aspects of SAFe and LeSS for several multi-team initiatives. This resulted in “the most organized initiative in YouView’s history” (senior stakeholder within the programme)• Integral in helping to build a person-first culture at YouView • Helped to build a high-functioning Agile coaching team• Introduced a coaching Dojo• Directly line managed a Scrum master • Integral in founding a working group to create a Diversity, Equity, and Inclusion strategy at YouView, alongside various members of the exec team • Chaired DE&I steering board during its infancy, designing and facilitating workshops to help define our objectives • Integral in elevating these objectives to the same level as our business objectives • Chair of DE&I Committee• Transformed the DE&I Committee from being a group of individuals to a strong and performant team• Identified a lack of understanding of neurodiversity across the organisation - set up a series of sessions to introduce and educate. • Helped to create a Women at YouView group, to offer a support network to women across the organisation• Volunteered for the Future Frontiers scheme https://www.futurefrontiers.org.uk/our-programme where I coached two young men on their choices after GCSE.

• Worked within various Scrum and Kanban teams, to guide on Agile principles in the role of Scrum Master• Completed project lifecycles through strategic milestone setting, planning and review• Liaised with product developers, owners and experts to maximise project potential• Balanced conflicting priorities to achieve project completion within constraints• Assigned staff and resources to maximise budget allocations• Coordinated cross-functional teams to deliver timely, to-budget technical projects• Allocated work and monitored progress against aims, timeframes and budgets• Defined project scope and deliverables to meet stakeholder and business needs• Managed change, risk and delivery blockers to achieve project objectives. • Identified process, procedure and architecture opportunities to streamline project operations.

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Leading a team of developers following the principles of Agile Lean:Facilitating daily stand-upsManaging our product backlogFacilitating all planning meetings, which include brand digital directors, editors and designersWorking with brands to confirm our product strategiesAnalysing qualitative and quantitative data to highlight areas which require our focus and where necessary, presenting these to the digital directorFocussing on the user and thinking of new ways in which to engage them and deliver high quality and useful functionalityWorking with the ads team to develop new ad types which resulted in Parallax ads on Wallpaper and Marie Claire Ensuring quality control before a release, which resulted in whole team being responsible for testing, reducing number of bugs and preventing developers from testing their own work Maintaining a central board where details of all deliverables and their status’ are trackedDefining KPIs for all deliverables and measuring the teams’ performance against them

Leading a team of four, with one direct report, including one senior tester, one developer and two senior developers, following the principles of Agile Lean, with elements of ScrumFacilitating daily stand-upsManaging our product backlogFacilitating all planning meetings, which include numerous digital directorsAssisting in confirming our team and product strategyAnalysing statistics to highlight areas which require our focus and where necessary, presenting these to the digital directorsFocussing on the user and thinking of new ways in which to engage them and deliver high quality and useful functionalityWorking with the ads team to develop new ad types - gallery ad which had a CTR of 5%Ensuring quality control before a release, to include introducing new processes where necessary. Results of this were whole team inclusion in testing process which resulted in fewer bugs Maintaining a central board where details of all deliverables and their status’ are trackedConfirming KPIs for all deliverables and ensuring these are followed throughFollowing the principles of Lean methodologyBuilding and maintaining relationships with stakeholdersBuilding a development plan for my direct report and mentoring them on their career path, using weekly 1-2-1sManaging central initiatives throughout the entire department, to include introduction and thorough understanding of new initiatives and providing weekly reports to the key stakeholders.

Leading the central development team following the principles of Agile Scrum:Acting as Scrum Master for the teamFacilitating daily stand-upRemoving impediments that obstruct team members from delivering user storiesMonitoring the burndown chart to ensure team are on trackWriting user storiesFacilitating sprint planning meetingsEnsuring team are not pressured into committing to more than they feel they can deliver within sprint planning meetingsProblem solving to ensure delivery on MVPCreating sprint documentationManaging and keeping board up to dateManaging product backlogsFacilitating all planning meetingsRunning sprint retrospective and reviewEnsuring quality control of all products before release Creating monthly report of team’s delivery and commitments for senior managementIntroducing new processes where necessary to improve the running of the sprintPlanning of new projects, scoping requirements and arranging resourcing Building and maintaining relationships with stakeholdersCreating and updating roll-out plansWriting test plans, when requiredTesting, when requiredManaging roll-out of cross divisional initiatives (CDIs) into brand teams by liaising with internal teamsCreating weekly report with overview of all CDIs and major projects for entire department and senior managementOccasionally presenting to department an update of central team’s delivery and commitments in monthly review Managing releases of the internal CMS

Supporting the product manager in running the team sprintsAssisting in the facilitation of CMS workshops to understand the improvements needed to be made for the brand teams Writing user guides for the CMS and ensuring they stay up to date as improvements and new functionality is releasedActing as Scrum Master for teamFacilitating daily stand-upRemoving impediments that obstruct team members from delivering user storiesMonitoring the burndown chart to ensure team are on trackWriting user storiesFacilitating sprint planning meetingsEnsuring team are not pressured into committing to more than they feel they can deliver within sprint planning meetingsProblem solving to ensure delivery on MVPCreating sprint documentationManaging and keeping board up to dateFacilitating sprint retrospectiveBuilding and maintaining relationships with stakeholdersAssisting project manager in creating roll-out plans and keeping them up-to-dateAssisting senior test analyst in ensuring quality control of all products before releaseIntroducing new processes where necessary to improve the running of the sprintManaging roll-out of cross divisional initiatives (CDIs) into brand teams by liaising with internal teamsCreating weekly report with overview of all CDIs and major projects for entire department and senior managementManaging of internal CMS helpdesk:Dealing with calls and queriesManaging resolution of all issues and liaising with brand teams

Assisting the Senior Project Manager in planning new digital projects, scoping requirements and arranging resourcingUpdating client website project plansLiaising with internal teams, clients and third party suppliersCreating user guides and training clients on the in-house content managed systemQuality control of websites in production against original designs, comparing across browsers to ensure designs are followedMonitoring and logging of bugs found and assigning to relevant team members for resolution Carrying out functional testing and creating test plans based on functional requirementsCreating and maintaining timesheets for the web development team Raising invoices and coordinating the processing of incoming invoicesAssisting with other projects as instructed by Directors on an ad hoc basis