Amy S. Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Leading firm in NZ’s finance industry, AMP has been a great stepping stone to getting my corporate career started. Progressed quickly to being a senior team member within the payments out team. Involved with tasks including daily case managements, process improvements, quality checks, team training, incident investigation and resolutions, and assisting in compliance and audit reporting. Achievements and abilities include:• Strong work ethic and ability to get results. Consistently… Show more Leading firm in NZ’s finance industry, AMP has been a great stepping stone to getting my corporate career started. Progressed quickly to being a senior team member within the payments out team. Involved with tasks including daily case managements, process improvements, quality checks, team training, incident investigation and resolutions, and assisting in compliance and audit reporting. Achievements and abilities include:• Strong work ethic and ability to get results. Consistently exceeding KPIs and boosting company NPS scores with client feedback. Regularly recognised within the workplace including positive feedback from executive leaders within the company. • Ability to drive positive change. Implemented process improvements among our various systems, training and involving myself in rewriting processing guides. • Involved with incident investigation and resolutions, including calculations of compensation payments.• Case manager of complex withdrawals within KiwiSaver and other investments products. Liaising with the Scheme Supervisor/trustees to ensure we are adhering to and following the guidelines for early withdrawals.• High attention to detail allowed be to be accredited to perform quality checks within the team to ensure work processed is within company/regulatory standard. Show less

Auckland, New Zealand

New Zealand based clothing company that encompasses the kiwi women with a unique rock’n’roll edge. Storm has refined my leadership and management skills, taking my customer service abilities to the highest quality.Achievements and abilities include:• Admin tasks including managing staff, producing, and analysing store sale statistics, monthly/weekly and daily budgets, rosters and producing weekly reports for Head Office• Maintained a clean, organized inventory using visual… Show more New Zealand based clothing company that encompasses the kiwi women with a unique rock’n’roll edge. Storm has refined my leadership and management skills, taking my customer service abilities to the highest quality.Achievements and abilities include:• Admin tasks including managing staff, producing, and analysing store sale statistics, monthly/weekly and daily budgets, rosters and producing weekly reports for Head Office• Maintained a clean, organized inventory using visual merchandising skills to curate displays of seasonal clothing and accessories weekly • Anticipated customer needs and provided high quality service while upholding brand standards and values to ensure customer satisfaction • Consistently achieve strong sales to make targets and increase KPIs and strategizing and implementing ways to improve with my team• Provide consistent feedback with strong communication to staff for training purposes• Processing large volume of stock/web orders/in-store customer orders Show less

Auckland, New Zealand

Advanced skills in the retail industry working under the Just Group. Peter Alexander has improved my skills including but not limited to wide product knowledge, interpersonal skills, business awareness, visual merchandising, and loss prevention.Key roles include:• Managing large volumes of stock in and out, conducting stocktakes and preventing shrinkage• Set up large centrepiece displays throughout the store using my own creative control while adhering to company… Show more Advanced skills in the retail industry working under the Just Group. Peter Alexander has improved my skills including but not limited to wide product knowledge, interpersonal skills, business awareness, visual merchandising, and loss prevention.Key roles include:• Managing large volumes of stock in and out, conducting stocktakes and preventing shrinkage• Set up large centrepiece displays throughout the store using my own creative control while adhering to company standards and brand values• Guided customers through the process of successfully finding their ideal styles and sizes• Actively stay informed about latest sales offerings and new product releases• Meticulously handled POS system transactions including credit, cash, layby platforms, exchanges and returns to ensure seamless and accurate cash flow Show less

Matamata, Waikato, New Zealand