Technical onboarding integration for new enterprise-level customers.Representative projects: established and documented a new customer onboarding process; managed a physical data center move to a different country at the start of the pandemic lockdowns.

I worked to ingest and maintain large volumes of data for MediaNet's digital music catalog, which has been used by partners such as Beats Music. * Managed deliveries received in DDEX and in-house metadata XML specs* Onboarded labels for digital deliveries* Assisted with systems migrations and updates* QA and Customer Service * Proficiencies: XML/XSLT/XSD, DDEX, command line (Windows/Bash), regular expressions, MS Project, MS Office, in-house database tools, TortoiseSVN, audio and image encoding, WordPress

ROYALTY COORDINATOR (Jul 2013 – Sep 2014)I led a team of five temporary workers in a monthly mailing of royalty statements to publishers, reduced printing costs by 55%, tracked mailing costs, and inventoried supplies.

I handled copy-editing, shipping logistics, invoicing, and some social media engagement for a small educational music software company.

I managed a biannual mailing for a scholarly music journal, Perspectives of New Music. I was also responsible for bookkeeping, payroll, and customer service.

I taught an introductory Music Theory course intended for non-music majors. My duties included creating lesson plans and grading tests.

I taught written and aural Music Theory courses intended for music majors and minors. I created lesson plans, graded quizzes and tests, and handled other tasks as needed.