Amy Walsh

Amy Walsh Email and Phone Number

Head Barista @ Native Coffee
Belfast, GB
Amy Walsh's Location
Belfast, Northern Ireland, United Kingdom, United Kingdom
Amy Walsh's Contact Details

Amy Walsh phone numbers

About Amy Walsh

Hi there! I’m Amy, and I'm currently working as a Career Coach at AMS Talent Lab, providing support to people from different backgrounds in changing their careers. I really enjoy working with people and being able to use my background in psychology to help people find jobs they love.In the past I've volunteered for organisations such as Shout, Beat Eating Disorders and Eating Disorders Association Northern Ireland, gaining valuable experience in advocacy and active listening. I've also worked on the NSPCC Helpline, completing training courses in domestic abuse, forced marriage, allyship, and safeguarding in faith communities. Helping others grow and succeed has always been one of my core motivators and I love being able to bring this to my career coaching role.Previously, I worked as a freelance barista at events like Queens Tennis and London Fashion Week. These experiences taught me the importance of building strong relationships (very quickly!) and delivering excellent customer service. Although challenging at times, I loved working across different locations and meeting new people everyday - there was never a dull moment!In my spare time I keep busy with freelance cat-sitting, running, going to gigs, and crocheting. I am currently completing a course in Python through Code First Girls.I'm always eager to learn, grow, and connect with others - I love meeting new people so please feel free to reach out.

Amy Walsh's Current Company Details
Native Coffee

Native Coffee

View
Head Barista
Belfast, GB
Employees:
11
Amy Walsh Work Experience Details
  • Native Coffee
    Head Barista
    Native Coffee
    Belfast, Gb
  • Bodega Bagels
    Head Barista
    Bodega Bagels
    Belfast, Gb
  • Ams
    Career Coach
    Ams Jul 2024 - Present
    Belfast Metropolitan Area
    Supporting over 100 learners who have completed a data analysis bootcamp with CV building, LinkedIn searches, interview preparation, job hunting, and staging mock interviews. Creating materials to help learners through their career journeys such as CV templates, interview preparation presentations, and resources on Boolean searching for effective job hunting. Providing CV feedback and sharing relevant jobs with learners based on their preferences. Utilising an Excel tracker to record learner progress and updating information in Talent Link. Delivering weekly presentations to groups of 30+ learners on employability skills, including creating presentation materials on Merrill and Reid's Social Styles model. Currently mentoring and training new members of the team.
  • Ams
    Talent Acquisition Specialist
    Ams Mar 2024 - Present
    Belfast, Northern Ireland, United Kingdom
    Completed the Global Recruitment Trainee Programme which involved learning about the recruitment lifecycle, Boolean searching, intercultural communication, influence and persuasion, diversity, equity, inclusion and belonging, competency-based interviewing, and managing stakeholder expectations. Subsequently completed additional training on advanced sourcing techniques, assertiveness, intermediate and advanced Excel training.
  • Bp
    Talent Acquisition Advisor (Via Ams)
    Bp Apr 2024 - Sep 2024
    360 recruiter focussed on production and operations within bp, including global sourcing and recruitment. Supported colleagues in recruiting for tech roles, finance, trading and shipping, and customer service.
  • Nspcc
    Helpline Advisor - Call Handling
    Nspcc Apr 2023 - Mar 2024
    Belfast, Northern Ireland, United Kingdom
    Answered calls from members of the public reporting child welfare concerns or seeking advice, using Genesys WDE to handle calls, decided the priority of a call using risk assessment, liaised with Children's Services and the police to give and receive information on child safeguarding concerns and updated information in Microsoft Dynamics 365, processed feedback from agencies on child welfare concerns using Microsoft Dynamics 365, worked towards call KPIs, travelled to other bases to mentor and train new members of staff, fundraised for the charity via a skydive, completed training on domestic abuse and LGBTQ+ issues, continuous professional development through regular training and supervision meetings, took minutes in team meetings.
  • Nspcc
    Helpline Advisor - Business And Supporter Care
    Nspcc Sep 2022 - Mar 2023
    Belfast, Northern Ireland, United Kingdom
    Part of a small team that raised £1 million through the Letters from Santa Christmas 2022 campaign. Responded to NSPCC supporter enquiries by phone and email and updated information in Microsoft Dynamics 365, processed supporter donations, dealt with sensitive and confidential information such as bank details and addresses, emailed child protection referrals to Children's Services and the police, gave sensitive information on child protection referrals to international agencies via phone using Genesys Cloud, completed child safeguarding training.
  • Uel Career Zone
    Online Feedback Initiator
    Uel Career Zone Mar 2020 - Aug 2022
    London, England, United Kingdom
    Delivered feedback on students’ academic work and CVs, including structure, grammar, spelling and referencing to improve the quality of their academic work, traced student progress throughout the year using Excel, created social media posts, trained and mentored new members of staff.
  • Baristas On Tap!
    Freelance Barista
    Baristas On Tap! May 2019 - Mar 2020
    Freelance barista position covering events including Queens Tennis and London Fashion Week as well as regular work in independent coffee shops across London. Provided on-demand support to hospitality businesses.

Amy Walsh Skills

Latte Art Making Coffee Coffee Shops Specialty Coffee Dialling In A Machine Milk Texturing Food Safety Allergen Training Serving Food Coffee Machine Cleaning General Cleaning Food Hygiene Training

Amy Walsh Education Details

Frequently Asked Questions about Amy Walsh

What company does Amy Walsh work for?

Amy Walsh works for Native Coffee

What is Amy Walsh's role at the current company?

Amy Walsh's current role is Head Barista.

What is Amy Walsh's direct phone number?

Amy Walsh's direct phone number is +4474506*****

What schools did Amy Walsh attend?

Amy Walsh attended Queen's University Belfast, Queen's University Belfast, University Of East London, King's College London, Abrsm, Bishop Vesey's Grammar School, Sutton Coldfield Grammar School For Girls.

What skills is Amy Walsh known for?

Amy Walsh has skills like Latte Art, Making Coffee, Coffee Shops, Specialty Coffee, Dialling In A Machine, Milk Texturing, Food Safety, Allergen Training, Serving Food, Coffee Machine Cleaning, General Cleaning, Food Hygiene Training.

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