Amy Walsh Email & Phone Number

Belfast, Gb

Belfast, Gb

Belfast Metropolitan Area

Supporting over 100 learners who have completed a data analysis bootcamp with CV building, LinkedIn searches, interview preparation, job hunting, and staging mock interviews. Creating materials to help learners through their career journeys such as CV templates, interview preparation presentations, and resources on Boolean searching for effective job hunting. Providing CV feedback and sharing relevant jobs with learners based on their preferences. Utilising an Excel tracker to record learner progress and updating information in Talent Link. Delivering weekly presentations to groups of 30+ learners on employability skills, including creating presentation materials on Merrill and Reid's Social Styles model. Currently mentoring and training new members of the team.

Belfast, Northern Ireland, United Kingdom

Completed the Global Recruitment Trainee Programme which involved learning about the recruitment lifecycle, Boolean searching, intercultural communication, influence and persuasion, diversity, equity, inclusion and belonging, competency-based interviewing, and managing stakeholder expectations. Subsequently completed additional training on advanced sourcing techniques, assertiveness, intermediate and advanced Excel training.

360 recruiter focussed on production and operations within bp, including global sourcing and recruitment. Supported colleagues in recruiting for tech roles, finance, trading and shipping, and customer service.

Belfast, Northern Ireland, United Kingdom

Answered calls from members of the public reporting child welfare concerns or seeking advice, using Genesys WDE to handle calls, decided the priority of a call using risk assessment, liaised with Children's Services and the police to give and receive information on child safeguarding concerns and updated information in Microsoft Dynamics 365, processed feedback from agencies on child welfare concerns using Microsoft Dynamics 365, worked towards call KPIs, travelled to other bases to mentor and train new members of staff, fundraised for the charity via a skydive, completed training on domestic abuse and LGBTQ+ issues, continuous professional development through regular training and supervision meetings, took minutes in team meetings.

Belfast, Northern Ireland, United Kingdom

Part of a small team that raised £1 million through the Letters from Santa Christmas 2022 campaign. Responded to NSPCC supporter enquiries by phone and email and updated information in Microsoft Dynamics 365, processed supporter donations, dealt with sensitive and confidential information such as bank details and addresses, emailed child protection referrals to Children's Services and the police, gave sensitive information on child protection referrals to international agencies via phone using Genesys Cloud, completed child safeguarding training.

London, England, United Kingdom

Delivered feedback on students’ academic work and CVs, including structure, grammar, spelling and referencing to improve the quality of their academic work, traced student progress throughout the year using Excel, created social media posts, trained and mentored new members of staff.

Freelance barista position covering events including Queens Tennis and London Fashion Week as well as regular work in independent coffee shops across London. Provided on-demand support to hospitality businesses.

Postgraduate Certificate, Applied Psychology, Distinction

Activities and Societies: Course representative Topics studied included formulation, psychometric assessments, trauma and ACEs, risk.

Master Of Science - Ms, Psychological Science, Distinction

Activities and Societies: Course representative Modules included cognitive psychology (memory, attention, emotion), social psychology.

Bachelor Of Science - Bs, Biomedical Sciences, General, 1St Class

Bachelor Of Science - Bs, Biomedical Sciences, General

Grade 8, Orchestral Percussion, Distinction

A*A*A

Activities and Societies: Orchestra, percussion ensemble, wind band, percussion lessions, tutoring year 7 pupils in chemistry A Levels.

11 A*

Activities and Societies: Orchestra, percussion lessons GCSEs in English Language, English Literature, Mathematics, Biology, Chemistry.