Amy Whiteman Email & Phone Number

Phoenix, Az

- Create CRM reports for the purpose of donor engagement and retention- Assist with crafting fundraising emails/letters and creating strategy around fundraising campaigns- Develop and continually improve donor stewardship process to be implemented across chapters- Prepare annual giving reports to evaluate stewardship success - Process gifts for multiple chapters including mailing receipts and acknowledgments

Phoenix, Arizona Area

• Assisted with hiring and training of new Account Managers • Collaborated with experienced Account Managers on ways to expand and improve strategy for current clients• Facilitated weekly meeting between Account Managers and Call Floor staff to improve communication and results• Managed high profile accounts including Habitat for Humanity, CARE, Heifer International, and Feeding America

Phoenix, Arizona Area

• Successfully planned, managed and executed outbound telephone fundraising campaigns for 20+ nonprofits with annual budgets from $1,000 to $1 million• Demonstrated leadership and exceptional communication skills when working across departments and between agencies• Analyzed and presented campaign performance to clients and advised on best practices for integrated telephone fundraising• Provided exceptional customer service and worked to consistently exceed client’s expectations

Greater San Diego Area

• Coordinated annual Phone-a-thon fundraising campaign that resulted in over $50,000 in donations for the University’s annual fund• Hired and managed over 20 students, maintained constituent data, related mailings, and analysis of results for the Phone-a-thon • Assisted with event coordinating for major donors as well as events for developing relationships with potential donors • Served as temporary Coordinator of Donor Relations, which involved daily processing of gifts, running gift reports for various departments, and answering questions for donors about the receipting process

Greater San Diego Area

• Provided excellent customer service and bookkeeping services for over 25 clients including small corporations and nonprofits• Generated annual, quarterly and monthly compilation reports which included balance sheet and income statement preparation• Processed payroll tax returns, sales tax returns, workers compensation forms, W-2s, and 1099s demonstrating exceptional attention to detail • Trained in variety of software including several versions of QuickBooks, ProSystems Tax and Fixed Assets, Advanced Micro Solution 1099-Etc, and TValue