Amy Wright Email & Phone Number

Boise, Id, Us

San Francisco, California, United States

San Francisco Bay Area

- Established Eventbrite’s policy organization, comprised of policy development, detection, and operations functions- Liaised with executive staff to define company philosophy and guiding principles for policy program- Advocate Eventbrite’s policy interests, such as safety and free expression, with lawmakers and government agencies- Engage in dialogue with NGOs, civil liberties groups, and other advocacy organizations to inform policy efforts- Develop strategies to mitigate… Show more - Established Eventbrite’s policy organization, comprised of policy development, detection, and operations functions- Liaised with executive staff to define company philosophy and guiding principles for policy program- Advocate Eventbrite’s policy interests, such as safety and free expression, with lawmakers and government agencies- Engage in dialogue with NGOs, civil liberties groups, and other advocacy organizations to inform policy efforts- Develop strategies to mitigate various policy risks through products, features, policies, and operational procedures- Partner cross-functionally with product management, engineering, data analytics, sales, and communications to collaborate upon solutions and advance business objectives Show less

San Francisco Bay Area

- Led global organization comprised of several mid-sized teams across three geographies- Partnered with cross-functional partners to build regulatory and risk management considerations into future product plans- Developed and executed short- and long-term strategy, and aligned goals, metrics and action plans- Provided exceptional people management, mentorship and career development to members of global team, including senior managers and individual contributors- Served as a… Show more - Led global organization comprised of several mid-sized teams across three geographies- Partnered with cross-functional partners to build regulatory and risk management considerations into future product plans- Developed and executed short- and long-term strategy, and aligned goals, metrics and action plans- Provided exceptional people management, mentorship and career development to members of global team, including senior managers and individual contributors- Served as a thought leader with various cross-functional partners to align objectives and extend impact- Actively engaged as a member of the senior Online Operations leadership team for cross-cutting strategic, operational and people initiatives- Served as company-level expert and advocate for Intellectual Property and Privacy Operations, coordinating across partner organizations including Engineering, Legal, Online Operations, Sales and Partnerships- Served as an effective voice for Facebook regarding intellectual property and privacy issues, including in external meetings and conferences Show less

Austin, Texas Area

Austin, Texas Area

- Led landing team to develop first regional operations center for Intellectual Property Operations- Directly managed and coached mid-sized team to deliver high-quality rights holder support- Drove strategic initiatives to improve overall program - Recruited and developed passionate and motivated subject matter experts- Mentored and provided guidance to junior leaders within global UOIP team- Partnered with key stakeholders across Facebook to develop and execute strategic… Show more - Led landing team to develop first regional operations center for Intellectual Property Operations- Directly managed and coached mid-sized team to deliver high-quality rights holder support- Drove strategic initiatives to improve overall program - Recruited and developed passionate and motivated subject matter experts- Mentored and provided guidance to junior leaders within global UOIP team- Partnered with key stakeholders across Facebook to develop and execute strategic goals- Managed and prioritized ambitious global initiatives across a variety of scopes and functions- Advocated the needs of UOIP to various partners and senior leaders within Facebook- Utilized data and insights to identify key areas of opportunity for policy development and/or process improvement- Delivered innovative processes and best practices for implementation across global operations teams Show less

San Francisco Bay Area

- Oversaw global operations for YouTube Legal Support Team (privacy, trademarks, defamation, and other illegal content) and content policy development- Led, mentored and coached team members- Helped set team-wide vision and strategy- Advised product teams on policy implications and operational impact in new business areas and feature launches- Managed and prioritized ambitious team-level goals and projects with a variety of scopes and numbers of stakeholders- Worked in a… Show more - Oversaw global operations for YouTube Legal Support Team (privacy, trademarks, defamation, and other illegal content) and content policy development- Led, mentored and coached team members- Helped set team-wide vision and strategy- Advised product teams on policy implications and operational impact in new business areas and feature launches- Managed and prioritized ambitious team-level goals and projects with a variety of scopes and numbers of stakeholders- Worked in a cross-functional setting to identify legal and operational issues and execute on solutions- Served as YouTube liaison to third party organizations devoted to advancing free expression and child safety issues- Drove awareness and understanding of content and legal policies across the company and innovated processes and best practices for implementation across operation centers in multiple geographies- Analyzed data effectively to support the development of strategy and recommendations to support YouTube's policy and legal operations objectives- Actively drove tactical improvements for policy and legal operations, including enhancements to tools and processes that increased quality and efficiency Show less

San Francisco Bay Area

San Francisco Bay Area

- Provided high-quality support for incoming legal and content policy removal requests (e.g., defamation, trademarks, privacy, trade secrets, various international legal requests)- Served as global liaison between support teams and YouTube/Google Legal, frequently consulting Product and Associate General Counsel regarding content matters- Innovated legal support processes for successful implementation across teams in multiple geographies- Drove tactical improvements in legal support… Show more - Provided high-quality support for incoming legal and content policy removal requests (e.g., defamation, trademarks, privacy, trade secrets, various international legal requests)- Served as global liaison between support teams and YouTube/Google Legal, frequently consulting Product and Associate General Counsel regarding content matters- Innovated legal support processes for successful implementation across teams in multiple geographies- Drove tactical improvements in legal support operations, including enhancements to tools and processes that increased quality, automation, and efficiency- Served as point of contact for law enforcement agencies regarding legal compliance, user data requests and high-risk content review- Managed high-touch removal requests from organizations such as: Information Ministry of Thailand, Australian Human Rights Commission, GCHQ (UK), BPjM (Germany) Show less

San Francisco Bay Area

- Developed, implemented, and enforced scalable content and abuse policies- Provided high-quality support for copyright and content policy removal requests (e.g., privacy, cyberbullying)- Analyzed high-touch content escalations with significant user, PR and brand implications- Escalated technical issues, liaised with engineering to deliver feature requests, product enhancements and internal tools- Drove tactical improvements for policy and abuse operations, including… Show more - Developed, implemented, and enforced scalable content and abuse policies- Provided high-quality support for copyright and content policy removal requests (e.g., privacy, cyberbullying)- Analyzed high-touch content escalations with significant user, PR and brand implications- Escalated technical issues, liaised with engineering to deliver feature requests, product enhancements and internal tools- Drove tactical improvements for policy and abuse operations, including enhancements to tools and processes that increased quality and efficiency- Created advanced trainings and online resources to increase knowledge sharing across global teams Show less

San Francisco Bay Area

Boise, Idaho Area

- Managed numerous large-scale inventory management software conversions for clients such as NBC Universal and Cox Broadcasting- Conducted extensive needs-analysis surveys to consult on business best practices, introduce technical efficiencies and optimize revenue- Led corporate trainings to sales teams, inventory managers and general managers- Provided leadership to onsite implementation teams to ensure timely and effective conversions

Economics

Completed honors thesis research during spring term study abroad

Ba, Economics, International Business, Leadership

Activities and Societies: ASACI Senate, Students in Free Enterprise, Gamma Phi Beta, Model United Nations