An Tran Email & Phone Number

Netherlands

Netherlands

Ho Chi Minh City, Vietnam

Working with AWS services (EC2, S3, VPC, DNS, DynamoDB, SSM, Lambda, CloudWatch, Cloudtrail …)Deploying AWS resources using TerraformMaintaining Terraform codesVerson controling with GithubMaintaining jenkins CI/CD pipeline for deploying code to S3Troubleshooting when there’s issue with the infrastructureManaging monitoring solution, patch management, and data retention

Ho Chi Minh City, Vietnam

Cloud Governance (Azure, AWS)- Managing subscriptions, RBAC- Set up Servers, network, security groups on Microsoft Azure and AWS cloud- Ensure solutions are maintained for high availability, scalability, security- Assist in analyzing requirements, designing and building deployment architecture for micro services and IoT based applications- Performing operations and administration support to the Azure and AWS ( PaaS and IaaS )- Performing incident support, patching, monitoring and other maintenance support activities on Cloud- Drive root cause analysis and implement permanent fixes across the landscape- Implement patching for Applications on Linux and Windows servers

Vietnam

- Be a part of operation team- Managing EDI system (Axway TSIM)- Monitoring EDI transactions (using OBJECT BROSWSER(OB) – TSIM)- Troubleshooting errors of EDI transmission protocols (using “TATOOL , OB, WEB GUI “ – TSIM )- Creating EDI connections between partners and Bosch using different transmission protocols ( TSIM – WEB GUI)- Working with messaging protocols: OFTP2, AS2, SFTP, FTPS, HTTPs- Communicating with global suppliers and customers regarding failed transactions- Experienced Incident management, Change & Problem Management- Ticket system handling (JIRA, REMEDY)

Vietnam

Handling incidents, order and problem management tickets though SMT tool ( Remedy )Microsoft project 2007/2013 support activities: Timesheet, Effort, Scheduling, Access, usage, publishProject Status Report support activities Update/ Query/ Modify project, report information though MSQL DatabaseQueue job MonitoringBackup/ Restore project fileL2 technical troubleshooting for customer applicationsCollaborate with support teams for Database support, Server InfrastructureQuality delivery of services commited to the customer as per defined SLA and KPI’sSending MSR report to managerDoing testing when new updates releasedCommunicating with users through Skype for businessConducting training for new users on PRIMEScheduling tasks for teammates using MS ProjectEnsuring the project to run smoothlyInternal training courses taken: Azure, O365, Japanese N3

Manage FTP server.Manage GPO of AD.Deploy software and scripts via GPO.Build WSUS server.Work with MAC and other linux distributions.Work with JIRA.Manage permission on Sharepoint, File server.Support meeting rooms.Set up PCs and laptops for new users.Helpdesk support.