Customer Insights Manager
Current
Dec 2023 - Present
AeroLeads people directory · profile
Ana Brink Email & Phone Number
Customer Success, Research and Insights
at
AvidXchange, Inc.
1 work email found
@avidxchange.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Customer Success, Research and Insights
Location
Charlotte Metro, United States, United States
Company size
Who is Ana Brink? Overview
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Quick answer
Ana Brink is listed as Customer Success, Research and Insights at AvidXchange, Inc., a company with 1141 employees, based in Charlotte Metro, United States, United States. AeroLeads shows a work email signal at avidxchange.com and a matched LinkedIn profile for Ana Brink.
Ana Brink previously worked as Customer Insights Manager at Avidxchange, Inc. and Product Manager at Avidxchange, Inc.. Ana Brink holds Medios Audiovisuales Y Multimedia, Photographic And Film/Video Technology/Technician And Assistant from Fundación Universidad De Bogotá 'Jorgetadeo Lozano'.
Company email context
Email format at AvidXchange, Inc.
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{first_initial}{last}@avidxchange.com
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Profile bio
About Ana Brink
Professional with over 12 years of extensive experience in product management, customer experience, andtechnology.• Excellent communication skills (verbal and written skills) • Provide solutions for unexpected technology scenarios • Product expert (Internet of Things and Smart Accessories) • Support clients with Static IP addresses, equipment support and troubleshooting• Confident with decision making to meet client expectations• Maintain Business and Government accounts • Coordinate follow-ups with clients • Handle confidential information (CPNI) • Assist with travel and global support for wireless lines. • High energy and work well under pressure• Comfortable working in a fast paced environment • Administrative skills, back office management, inventory specialist. • More than 7 years experience in customer operations and customer experience. • Technology and Digital Media understanding • Team Player• Able to drive revenue, leading metrics in current position • Capable of prioritize tasks to meet daily goals. • Efficient in time management.• Multitasking skills. • Poses analytical skills to resolve issues. • Proficient in Microsoft Office • Detail oriented and self motivated. • Degree in Arts.
Listed skills include Microsoft Office, Strategic Planning, Social Media, English, and 8 others.
Current workplace
Ana Brink's current company
Company context helps verify the profile and gives searchers a useful next step.
Avidxchange, Inc.
11 roles
Ana Brink work experience
A career timeline built from the work history available for this profile.
Product Manager
Apr 2022 - Feb 2024
Customer Success Manager Ii
Jun 2021 - Apr 2022
Customer Success Manager
(formerly Chime Enterprises) -Engaged with a book of 40 clients and advised products and product strategy to meet their business needs.-Facilitated business reviews, quarterly health checks, and follow-up touch-points to identify successes and opportunities.-Conducted training sessions to increase client engagement and product utilization. Worked with.
Dec 2020 - May 2021
Talent Acquisition Coordinator
-Scheduled 50+ candidates per week for a variety of business units and levels. -Coordinated the logistics for in-person interviews for out-of-town candidates and processed reimbursements.-Managed onboarding paperwork for an average of 20 new hires per week.
May 2019 - Dec 2020
Creative Arts
Hello Creative Ana
Custom wedding invites, Paper Goods, Calligraphy services for life's special events, Stationary, Acrylic painting, All things creative!
Jan 2018 - Dec 2020
Inside Sales Associate
-Diligently worked through Real Estate team’s CRM, prospecting internet leads for potential home buyers and sellers. -Served inbound leads from sign calls and internet sources.-Performed above business expectations exceeding conversion rates for appointments.
Oct 2018 - Apr 2019
Customer Success Manager
- Successfully managed book of 150 accounts and built long-term relationships with clients.- Periodically met with clients to strategically allocate budget within their market areas using Google and Facebook Lead Ad campaigns. - Worked diligently with clients to successfully deliver solutions that met clients’ needs.- Monitored and analyzed client’s usage.
Aug 2017 - Mar 2018
Coordinator Business Government Customer Operations
- Optimized business accounts through creative solutions to drive revenue. - Led team in customer satisfaction metrics and churn. - Served as Product expert (Internet of Things, Technology and Smart Accessories). - Prioritized a multitude of tasks to achieve high customer satisfaction.- Delivered troubleshooting for wireless equipment and home solutions.
Aug 2016 - Aug 2017
Operations/ Experience Specialist
- Led campaigns to improve store metrics such as revenue and churn. - Designed floor plans to promote sales of wireless products within the retail and business channels. - Investigated billing discrepancies for consumer accounts.- Partnered with marketing and PR teams to create promotional materials.- Performed training sessions for clients and team.
Sep 2012 - Aug 2016
Photographer
- Served as translator to Spanish speaker tourists at the World of Coca Cola (Atlanta, GA) - Performed sales of media products. - Personalized photoshopped images for the World of Coca Cola and its visitors. - Communicated directly with clients after visiting the World of Coca Cola.
Aug 2010 - May 2012
Team & coworkers
Colleagues at AvidXchange, Inc.
Other employees you can reach at avidxchange.com. View company contacts for 1141 employees →
JI
Jayson Isbell
Colleague at Avidxchange, Inc.
South Jordan, Utah, United States, United States
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JH
Jennifer Hedrick
Colleague at Avidxchange, Inc.
Charlotte Metro, United States
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AJ
Alita Jackson
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
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KM
Katie Milligan
Colleague at Avidxchange, Inc.
Charlotte Metro, United States, United States
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VN
Vinh Nguyen
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
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MK
Mike Kerns
Colleague at Avidxchange, Inc.
Pierre, South Dakota, United States, United States
View →
AN
Anthony Nasta
Colleague at Avidxchange, Inc.
Midland, North Carolina, United States, United States
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MW
Matt Weaver
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
DZ
David Zacharczyk
Colleague at Avidxchange, Inc.
Buffalo-Niagara Falls Area, United States
View →
BC
Betty Crum
Colleague at Avidxchange, Inc.
Piscataway, New Jersey, United States, United States
View →
Jayson Isbell
Colleague at Avidxchange, Inc.
South Jordan, Utah, United States, United States
View →
JH
Jennifer Hedrick
Colleague at Avidxchange, Inc.
Charlotte Metro, United States
View →
AJ
Alita Jackson
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
KM
Katie Milligan
Colleague at Avidxchange, Inc.
Charlotte Metro, United States, United States
View →
VN
Vinh Nguyen
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
MK
Mike Kerns
Colleague at Avidxchange, Inc.
Pierre, South Dakota, United States, United States
View →
AN
Anthony Nasta
Colleague at Avidxchange, Inc.
Midland, North Carolina, United States, United States
View →
MW
Matt Weaver
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
DZ
David Zacharczyk
Colleague at Avidxchange, Inc.
Buffalo-Niagara Falls Area, United States
View →
BC
Betty Crum
Colleague at Avidxchange, Inc.
Piscataway, New Jersey, United States, United States
View →
2 education records
Ana Brink education
Medios Audiovisuales Y Multimedia, Photographic And Film/Video Technology/Technician And Assistant
Esl Program, Second Language Learning
FAQ
Frequently asked questions about Ana Brink
Quick answers generated from the profile data available on this page.
What company does Ana Brink work for?
Ana Brink works for AvidXchange, Inc..
What is Ana Brink's role at AvidXchange, Inc.?
Ana Brink is listed as Customer Success, Research and Insights at AvidXchange, Inc..
What is Ana Brink's email address?
AeroLeads has found 1 work email signal at @avidxchange.com for Ana Brink at AvidXchange, Inc..
Where is Ana Brink based?
Ana Brink is based in Charlotte Metro, United States, United States while working with AvidXchange, Inc..
What companies has Ana Brink worked for?
Ana Brink has worked for Avidxchange, Inc., Lofty, Ppd, Hello Creative Ana, and Commissions Inc. (Cinc).
Who are Ana Brink's colleagues at AvidXchange, Inc.?
Ana Brink's colleagues at AvidXchange, Inc. include Jayson Isbell, Jennifer Hedrick, Alita Jackson, Katie Milligan, and Vinh Nguyen.
How can I contact Ana Brink?
You can use AeroLeads to view verified contact signals for Ana Brink at AvidXchange, Inc., including work email, phone, and LinkedIn data when available.
What schools did Ana Brink attend?
Ana Brink holds Medios Audiovisuales Y Multimedia, Photographic And Film/Video Technology/Technician And Assistant from Fundación Universidad De Bogotá 'Jorgetadeo Lozano'.
What skills is Ana Brink known for?
Ana Brink is listed with skills including Microsoft Office, Strategic Planning, Social Media, English, Customer Service, Microsoft Excel, Marketing Strategy, and Photoshop.
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