Ana C. Email & Phone Number

Portland, Oregon, United States

•Increased regional goals by 25% earning incentive trips for the past 4 years consecutively.•Facilitated biweekly integrity-focused meetings, resulting in a 15% increase in team trust and satisfaction.•Coordinated fairs, social media and booths, leading to a 20% rise in engagement. Strengthened employer brand and increased pipeline with quality leads.•Collaborated with financial advisors to review and submit accurate monthly reports, strengthening trust and partnership with the Department of State and International Partners.•Recruit and train new staff to improve efficiency of department and cultivate productive work atmosphere.•Enhance customer satisfaction ratings by motivating team members to strengthen quality, increase productivity and achieve operational goals.•Utilized various software programs and applications: Microsoft Office, CRM, Trello and ZAPP•Mediate conflicts between students and host families and facilitate effective resolutions to disputes.•Demonstrated exceptional time-management skills to consistently meet strict deadlines for staff payment and expense report processing.•Established and maintained high visibility as the main point of contact between organization and school districts, ensuring seamless communication and strong partnerships.

Fort Mill, South Carolina, United States

•Solely prepare, analyze and reconcile financial accounting reports, balance sheets, journal entries, budgeting, accruals, general ledgers and data for Principal and District Administration review.•Compose and submit purchase orders and requisitions in accounting software and reconcile 5 Corporate Purchase Cards transactions.•Advanced administrative support of complex schedules and calendars. Coordinate meetings and events, travel coordination and accommodation for four executives and staff across multiple time zones.•Executed and prepared materials for high-stakes meetings and presentations, contributing to a 25% increase in meeting efficiency and overall productivity for the executive team.•Efficiently manage financial transactions by collecting and depositing funds, disbursing funds to pay invoices, maintaining detailed records of collections and disbursements, and ensuring accurate account reconciliation.•Increased office supplies accuracy by 20% through efficient supply management resulting in cost savings.•Implemented a payroll process by creating streamlined system for employee timekeeping information, resulting in 20% decrease in errors and improved productivity.•Adherence with local, state and federal government accounting policies and procedures.

Glastonbury, Connecticut, United States

•Guided callers and visitors to the appropriate party, demonstrating strong time-management skills and client-focused approach.•Executed accounts receivable functions and month-end close procedures, providing accurate financial reports for internal accounting needs.•Prepared and submitted purchase orders and work order requests.•Maintained accurate student attendance and truancy records.•Performed payroll functions, such as employee timekeeping information, processing and submitting to payroll. •Assumed full ownership as a Hiring Business Partner, contributing to the hiring and decision-making process.•Processed employee leaves and returns under FMLA.•Streamlined management of school budget, petty cash, and expenses, resulting in a 40% increase in financial accuracy and transparency.•Coordinated and participated in conferences, meetings or special events; such as luncheons or professional developments.•Provided interpreting services during meetings and phone conferences.•Served as the school Liaison connecting 25% of Spanish-speaking families to school events, promoting continuous improvement.

East Berlin, Connecticut, United States

•Handled the translation of English-Spanish material for office, ensuring clear and effective communication for internal and external stakeholders.•Served as a reliable team player assisting with administrative tasks and maintaining confidentiality.•Opened, read, routed, and distributed incoming mail or other materials and answer routine letters.•Utilized various applications for data management and record-keeping.

Bronx, New York, United States

•Maintained accurate records of account activity to ensure customer satisfaction and appropriate payment procedure.•Anticipated future needs and managed inventory of supplies, resulting in a 30% reduction in stock shortages and ensuring seamless operations.•Conducted comprehensive background and reference checks, upholding high standards of accuracy and integrity in reporting for the company.• Assisted Loss Prevention with successful recovery of merchandise resulting in 21% saved revenue.

New York, New York, United States

•Achieved personal production goals by giving financial recommendations and expanding existing relationships, acquiring new businesses, utilizing effective calling techniques and leveraging all bank products and services.•Participated in seminars and micromarketing events to support sales and service activities, contributing to a 25% increase in client satisfaction and retention. •Opened and/or Closed Branch on a rotational schedule.•Oversaw a team of 8 bank tellers and maintained accurate bank records.•Notarized Legal Documents.