Anastacia Hadder Email & Phone Number

Tempe, Arizona, United States

Tempe, Arizona, United States

Converted customer data to a format compatible with Imagine Learning’sproprietary programs.Resolved technical issues via phone, email, and remote support tools.Escalated complex cases to senior support staff or developers for resolution.Documented all customer interactions and solutions in tracking systems.Met established quality goals for customer satisfaction ratings andperformance measures.Created and maintained knowledge base articles for common issues.

Arizona, United States

Mesa, Arizona, United States

Engaged in health coaching with clients through a text-based platform.Utilized motivational interviewing techniques to help clients identify barriers tochange and find solutions.Adopted and implemented a new client onboarding protocol every week toenhance the assessment of coaching effectiveness and client engagement.Participated in ongoing professional development opportunities related to healthcoaching best practices.

Phoenix, Arizona Area

Worked with sex offender population in treatment. Conducted intakes, administered numerous psychological assessments, and provided both individual and group therapy.

Phoenix, Arizona Area

Provided individual and group therapy to children with emotional disabilities. Worked with children in grades Kindergarten through 8th grade. Worked collaboratively with the clinical supervisor, teachers, paraprofessionals, behavioral agencies, and guardians/parents to support the needs of the child. Conducted intake interviews with the guardians/parents and child. Conducted risk assessments when necessary.

Phoenix, Arizona Area

Case Plan Coordinator: Clinically assessed males ages 11-18 placed in an emergency shelter by the Department of Child Safety (DCS). Administered the SCL-90-R, TSCC, and conducted clinical interviews. Completed a clinical summary with the results of the assessments and interview which included recommendations for services. Received supervision from a licensed psychologist. Advocated for students to participate in further assessment and/or services that could support them. Case Manager: Ensured students’ daily needs were being met within the emergency shelter. Collaborated with DCS to determine appropriate placements for students. Advocated for appropriate services that would benefit students. Attended dependency and delinquency court hearings. Participated in Child and Family Team meetings. Worked with students on short term and long-term goals. Participated in Positive Skill Development groups. Communicated individual needs of students to group living staff.

Phoenix, Arizona Area

Supported students in learning the administration process of the Wechsler Adult Intelligence Scale- Fourth Edition (WAIS-IV). Observed practiced administrations and provided feedback to improve assessment skills.

Worked with a multidisciplinary team to manage a caseload of SMI clients. Conducted annual psychosocial assessments, created individual service plans and crisis plans. Referred clients for necessary community resources. Assisted clients in discharge plans from psychiatric hospitals. Conducted home visits.

Phoenix, Arizona Area

Interviewed adults and juveniles recently detained. Asked participants questions regarding demographics, drug use, criminal involvement, gang-related activity, mental health issues, and police contact. Collected urine samples for validity. Supervised interviewers to guarantee that assessments were accurately completed.

Master Of Arts (M.A.), Psychology

Bachelor Of Arts (B.A.), Psychology

Doctor Of Psychology (Psy.D), Clinical Psychology

Argosy University closed on March 8, 2019. I was able to earn a masters' degree prior to the school closing.