As a Provider Engagement Account Manager at Centene Corporation, I serve as the key point of contact and liaison between assigned providers and various departments, responsible for the overall provider performance. I have years of experience in the managed healthcare industry, with a solid background in sociology and counseling psychology.My core competencies include building strong working relationships, building trust, maintaining high provider satisfaction, and assisting in improving performance and member satisfaction. I partner with quality, operations, finance, health services, and other shared services departments to develop and execute growth strategies. I am bilingual in English and Spanish, and I am passionate about serving the Latinx community and promoting health equity and access.