I am a process-oriented individual with over 30 years of business experience. I have been consistently recognized as a team player, leader and have achieved roles with increasing responsibilities. I have proven success in customer and organization satisfaction by providing support to accomplish organizational needs. My key strengths are in efficiency, attention to detail, data maintenance, organizational project management, cross-functional training, teamwork, and customer service excellence. Specialties: • Process improvement• Data Integrity• Collaborating with multiple departments to achieve
Roa Marketing Llc
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Marketing AdministratorRoa Marketing Llc Sep 2019 - PresentRaleigh, North Carolina, United StatesMarketing Administrator specializes in marketing and administrative tasks for companies looking to generate leads through all social media platforms. Expertise in logo design, websites, social media marketing, and advertising, TV commercials, and Youtube videos.
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Rideshare DriverLyft Jul 2017 - Jul 2019Tampa/St. Petersburg, Florida Area -
Small Business Co-Owner & Operations ManagerAbsolute Perfection Auto Glass Inc Jun 2016 - Aug 201712635 Us Hwy 19 Unit 11, Hudson, Fl 34667• Oversee sales team training, initiatives and goals to achieve company profit margins.• Ensure glass claim data entered in order system for next day vendor delivery or pick up• Maintain financial records for daily deposits and withdrawals• Acquire corporate business accounts • Negotiate labor costs based on account demands, fuel and material pricing• Monitor and distribute all incoming sales calls• Collaborate with the technician manager in providing cross functional training • Schedule, route and maintain client replacement/repair appointments• Monitor client feedback• Submit commercial purchase orders through the vendor payment system• Review and maintain company bills and expense reports
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Real Estate AssistantHorizon Palm Realty Group Jun 2014 - Feb 201611141 County Line Road, Suite 116, Spring Hill, Fl 34606• Assist Real Estate Broker and Agents with monthly marketing and broker price option reports required by financial institutions within the market area of their properties.• Assign buyer lead daily phone calls to Real Estate Agents based on rotation order in the customer relationship management (CRM) system.• Route vendor servicers phone calls to the appropriate departments.• Assist in evaluation of inspection property photos to establish potential financeable repair issues.• Compose cost estimate of property repairs document.• Assist Office Manager with administrative duties, weekly occupancy and eviction status of properties.• Provide Real Estate Agents with listed property basic information.• Schedule Real Estate Appraisals evaluation appointments• Notify manager of final inspections appointments for closings by Inspectors • Update property data information in Maestro Prelude based on institutional database information• Review and complete weekly task assignments • Receive and distribute all incoming mail, packages or deliveries to appropriate departments.• Schedule and maintain conference room calendar appointments• Update occupant eviction and cash for keys appointments in company calendar.• Confirm occupant eviction dates with Sheriff and deputies • Provide internal property inspector with eviction dates, times, property file and assigned lock.
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Customer Service Representative & Purchasing AssociateAntonio Mozzarella Factory Jan 2010 - Nov 2013Newark, NjContact foodservice, retail and small business customers to attain daily product orders. Enter customer product orders provided by phone, e-mail or fax into Foodconnex (multiview) database. Ensure specialty products are communicated to production manager for accurate lead time preparation and delivery to customers. Prepare initial customer daily order delivery route for routing manager to review, finalize and assign drivers. Prepare customer invoices while ensuring product data, pricing and weighted product calculations are accurate. Download and process daily EDI partner orders. Maintain current, old and new product code and description information. Support all sales representatives with product specifications and/or documents to obtain new accounts. Process new customer accounts provided by sales representative to ensure initial order is received in a timely manner. Enter all sample requests provided by sales representatives and CEO for potential customers. Provide production manager with private shipping labels. Assist the quality control manager with proper Spanish translation of procedures, practices and manuals for warehouse employees understanding. Assist human resources/accounts payable associate with translation in completing new employee forms (W2, etc). Log and prepare daily dairy receipts/usage for monthly marketing administrator and dairy auditor reports. Negotiate vendor pricing and purchase for all business supplies required for production and business operations -
Information Management ManagerCoach Feb 2002 - Mar 2009New York, NySupervised staff of two supporting three-core departmental clients. Expanded previous responsibilities by supporting senior management in projects, processes and controls to enable department to better serve the organization.• Maintained product cost integrity through various analysis using database tools.• Compiled and reported on weekly product cost and gross margin increase and decrease to department head.• Developed processes using departmental databases to assist in monthly reporting of distribution and store inventory revaluation, due to product cost changes.• Implemented system reporting verification process for all purchase order authorizations, which resulted in a 50% improvement in processing and streamlined the overall process -
Information Management Business AnalystCoach May 1998 - Jan 2002New York, NySupported Management with special project requirements. Assisted in year–end standard cost update of all styles as well as performed standard cost integrity. • Analyzed, processed and maintained organization product information (material master) into the system in data processing (SAP) database. Specific transactions ZUFD, MMF1, MMS1, MM01, MM02, MM03 and MMR1. Also SE16 tables such as MASS, MARA, MBEW and MVKE.• Updated custom compliance commodity codes (HTS#) for product to be exported with proper duty charges to be paid to US customs. Specific custom transactions ZHTS, ZSALESTEXT, MN05, ZNED, ZFSP and MM01• Maintained all service provider and manufacturing plant vendor account information (vendor master) within SAP to ensure proper payment for services. Specific transactions XK01, XK02, XK03 and SMSM.• Maintained bill of material and raw material product costing information within SAP, to be used by organization to compile budget and gross margin reporting. Specific custom transactions Zcosting & Zfi00016, • Maintained all customer information (customer master) for third party wholesale division associates such as TJ max, Macy’s, Nordstrom, etc. Specific transactions XD01. XD02, XD03, ZV77 and VK11. -
Executive Administrative AssistantCoach Jul 1997 - Apr 1998Carlstadt, NjSupported Coach NJ Manufacturing Director, Senior Manager and Supervisors in all administrative duties.• Maintained general ledger accounts and cost center coding to outstanding bills for payment.• Maintained travel itineraries, meetings and conference scheduling.• Developed daily and weekly memos and agendas.• Prepared presentations, slides and handouts for all business meetings.• Assisted various departments within the organization of special presentation or team building projects. -
Customer Service Representative Repairs (Kelly Temp)Coach May 1995 - Jun 1997Carlstadt, NjBuilt financial reporting tools to improve claim processing for payments from UPS, FedEx and US Postal Office.• Maintained general ledger accounts and cost center coding to outstanding bills for payment.• Established and maintained UPS online tracking program to monitor repair product shipments.• Assisted coordinator in strategizing problem solving involving customer repair issues.• Performed data entry, analysis and reporting.
Ana Roa Education Details
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Hudson County Community CollegeLiberal Arts Business
Frequently Asked Questions about Ana Roa
What company does Ana Roa work for?
Ana Roa works for Roa Marketing Llc
What is Ana Roa's role at the current company?
Ana Roa's current role is Marketing Administrator with Roa Marketing LLC.
What schools did Ana Roa attend?
Ana Roa attended Hudson County Community College.
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