Barbara Xavier Email & Phone Number

State Of Ceará, Brazil

Fortaleza, Ceará, Brasil

Duque De Caxias, Rio De Janeiro, Brazil

• The Plural Society Institution is a non-governmental organization (NGO) that serves women, single mothers, and children in situations of social vulnerability. Its mission is to transform the social environment of.
• Creating, organizing, and designing web and mobile interfaces;
• Facilitating the client's product vision through research, conception, wireframes, sketches, mockups, and prototypes;
• Identifying usability issues;
• Devising effective solutions, adopting a user-centered design strategy, and quickly testing and iterating;
• Collaborating with other team members and stakeholders.

Fortaleza, Ceará, Brasil

Fortaleza, Ceará, Brazil

• Resolvvi is a lawtech startup that seeks to simplify and reduce bureaucracy access to justice for consumers who have suffered problems with flights or undue negative credit.In this role, my job was:
• Analyze cases registered on the platform, of flight products and unduly negative names, defining which would be the most potential, sending them to the Closers team;
• Customer service of "cold" leads
• Survey and identification of user demands, helping to build solutions. As a mid-level analyst, I worked closer to the product team helping with tasks focused on optimizing the conversion funnel, performing tests and.

Fortaleza, Ceará, Brazil

• In this role, my job was:
• Analyze cases of the product "negative names improperly" registered on the platform;
• Define and execute strategies to accelerate the closing, requesting what was left to close the sale via product or WhatsApp service.
• Contribute to the structuring of the sales sector, assisting with the onboarding of the "name improperly negative" product for new analysts.

Fortaleza, Ceará, Brazil

• In this role, my main job was:
• Customer service for the considered "cold" leads, helping them solve their pending issues by registering on the platform, providing the best possible customer experience;
• Carry out the closing of sales for customers that became potential.
• Contribute to the structuring of the customer experience sector of the "name improperly negative" product squad.

Fortaleza, Ceará, Brasil

• Main roles:
• Branding and brand strategies;
• Trend research, content production for social networks
• Activities propagation with focus on attracting new customers;
• Customer service of potential new customers through social networks.
• Production of activities focused on customer retention and engagement.

Fortaleza E Região, Brasil

Estágio obrigatório. Detalhamento de projetos e visitas técnicas.

Fortaleza

• Acting in the coordination of "Material Historical Heritage" sector.
• Management and organization of ongoing and/or paused tipping processes;
• Technical visits to buildings intended to be listed.
• Participation of the organization in the 3rd SECULTFOR Heritage Education Seminar.

Ux/Ui Design, Product Design

Bacharelado Em Arquitetura E Urbanismo, Architecture

Capacitação Como Designer Gráfico, Graphic Design

Intercâmbio, Architecture