Barbara Xavier Email and Phone Number
Formerly an architect and graphic designer, I made a career shift two years ago into the technology sector, working in Customer Success and Experience for a B2C startup. This transition ignited my passion for technology and communication, prompting me to pursue a role in Product Design/UX/UI Design.I specialize in analyzing and resolving diverse problems, particularly in seamlessly integrating product-user-customer interactions. My core competencies include identifying issues and devising optimal solutions for individuals, managing teams, processes, and projects, while showcasing skills in planning and collective thinking.I consider myself highly communicative, proactive, curious, and research-oriented, with strong adaptability and excellent problem-solving abilities. I thrive in challenging situations where I can assume a leadership role.
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Ux And Ui Designer PlenoFóton Informática S.A.State Of Ceará, Brazil -
Ux/Ui DesignerSunne Energias Renováveis May 2024 - PresentFortaleza, Ceará, Brasil -
Volunteer Ux/Ui DesignerSociety Plural Institution Sep 2023 - Sep 2024Duque De Caxias, Rio De Janeiro, BrazilThe Plural Society Institution is a non-governmental organization (NGO) that serves women, single mothers, and children in situations of social vulnerability. Its mission is to transform the social environment of communities through cultural, sports, and income-generating activities.My main responsibilities are:● Creating, organizing, and designing web and mobile interfaces;● Facilitating the client's product vision through research, conception, wireframes, sketches, mockups, and prototypes;● Identifying usability issues;● Devising effective solutions, adopting a user-centered design strategy, and quickly testing and iterating;● Collaborating with other team members and stakeholders. -
Product DesignerFreelance Jul 2023 - May 2024Fortaleza, Ceará, Brasil
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Customer Experience And Sales Analyst IiiResolvvi Jan 2023 - May 2023Fortaleza, Ceará, BrazilResolvvi is a lawtech startup that seeks to simplify and reduce bureaucracy access to justice for consumers who have suffered problems with flights or undue negative credit.In this role, my job was:● Analyze cases registered on the platform, of flight products and unduly negative names, defining which would be the most potential, sending them to the Closers team;● Customer service of "cold" leads● Survey and identification of user demands, helping to build solutions. As a mid-level analyst, I worked closer to the product team helping with tasks focused on optimizing the conversion funnel, performing tests and assisting in discovery processes. -
Customer Experience And Sales Analyst IiResolvvi Jun 2022 - Jan 2023Fortaleza, Ceará, BrazilIn this role, my job was:● Analyze cases of the product "negative names improperly" registered on the platform;● Define and execute strategies to accelerate the closing, requesting what was left to close the sale via product or WhatsApp service.● Contribute to the structuring of the sales sector, assisting with the onboarding of the "name improperly negative" product for new analysts.
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Customer Experience AnalystResolvvi Jul 2021 - Jun 2022Fortaleza, Ceará, BrazilIn this role, my main job was:● Customer service for the considered "cold" leads, helping them solve their pending issues by registering on the platform, providing the best possible customer experience;● Carry out the closing of sales for customers that became potential.● Contribute to the structuring of the customer experience sector of the "name improperly negative" product squad.
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Marketing ConsultantDaniel Lessa Ballet Studio Of Dance Jan 2020 - Feb 2022Fortaleza, Ceará, BrasilMain roles:● Branding and brand strategies;● Trend research, content production for social networks● Activities propagation with focus on attracting new customers;● Customer service of potential new customers through social networks.● Production of activities focused on customer retention and engagement.
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InternColore Architecture And Design Studio Jul 2017 - Dec 2017Fortaleza E Região, BrasilEstágio obrigatório. Detalhamento de projetos e visitas técnicas.
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InternCity Hall Of Fortaleza Jan 2015 - Aug 2015FortalezaActing in the coordination of "Material Historical Heritage" sector.● Management and organization of ongoing and/or paused tipping processes;● Technical visits to buildings intended to be listed.● Participation of the organization in the 3rd SECULTFOR Heritage Education Seminar.
Barbara Xavier Education Details
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Ux/Ui Design, Product Design -
Architecture -
Universidade Do Trabalho DigitalGraphic Design -
Architecture
Frequently Asked Questions about Barbara Xavier
What company does Barbara Xavier work for?
Barbara Xavier works for Fóton Informática S.a.
What is Barbara Xavier's role at the current company?
Barbara Xavier's current role is UX and UI Designer Pleno.
What schools did Barbara Xavier attend?
Barbara Xavier attended Ux Unicórnio, Universidade Federal Do Ceará, Universidade Do Trabalho Digital, Universidad De Sevilla.
Who are Barbara Xavier's colleagues?
Barbara Xavier's colleagues are Josias Wando, Angelo Francisco Silva, Ana Paula Canova Rubino, Ailton Baptistella, Yuanyuan Pan, Sebuhi Hesenov, Pedro Félix.
Not the Barbara Xavier you were looking for?
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Bárbara Xavier
Diretor De Marketing Médico | Graduanda Em Medicina E Técnica Em InformáticaNatal, Rn -
Barbara Xavier
Account Manager | Business Developer | B2B | Marketplace | Strategic PartnershipsSão Paulo, Sp -
Bárbara Xavier
Santa Catarina, Brazil -
2gmail.com, indracompany.com
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