Ana Buetikofer Email & Phone Number

Miami/Fort Lauderdale Area

Miami

Create rapport with potential client, research properties on the MLS system , make appointments to show clients such properties, fill in contract for purchase/rent/sales, negotiate a sales price, coordinate details of closing.Perform listing presentations to obtain listings, host open houses among other marketing events to promote the listingMaintained constant balance of property petty cash account.Maintained original leases and renewals for the management office.Completed… Show more Create rapport with potential client, research properties on the MLS system , make appointments to show clients such properties, fill in contract for purchase/rent/sales, negotiate a sales price, coordinate details of closing.Perform listing presentations to obtain listings, host open houses among other marketing events to promote the listingMaintained constant balance of property petty cash account.Maintained original leases and renewals for the management office.Completed final move-out walk-through for tenants.Carefully screened applicants for tenancy.Verified that all customer complaints were handled promptly and appropriately.Communicated effectively with owners, residents and on-site associates.Followed up on delinquent tenants and coordinated collection procedures.Scheduled contractors for maintenance issues.Verified income, assets and expenses and completed file tracking sheet for each applicant.Delivered emergency 24-hour on-call service for any tenant issues.Decreased operating costs by 28% by implementing cost control procedures. Show less

Miami

Assisting Management in the development and selection of a Health Insurance Network, in particular insurance agencies/agents, physicians, hospitals, medical clinics and laboratories to be utilized in Latin America.Cultivated effective partnerships with sales agents, underwriting, claim staff and direct clientsDirected the recruiting, training and performance evaluations for sales agents and supervised their weekly activities.Calculated quotes and educated potential clients on… Show more Assisting Management in the development and selection of a Health Insurance Network, in particular insurance agencies/agents, physicians, hospitals, medical clinics and laboratories to be utilized in Latin America.Cultivated effective partnerships with sales agents, underwriting, claim staff and direct clientsDirected the recruiting, training and performance evaluations for sales agents and supervised their weekly activities.Calculated quotes and educated potential clients on insurance options.Contributed ideas and offered constructive feedback at weekly training meetings.Followed up with customers on unresolved issues.Reported policy changes and company conditions affecting customer satisfaction. Show less

Barquisimeto - Venezuela

Oversaw the development and continuous improvement of the underwriting process for health and life policiesDeveloped and supervised new marketing actions such educational seminars, training webinars etc. Coordinated the sales agent relationship with the insurance companies.Created Premium payment report for new policies, renewal and claims reimbursementsCalculated quotes and educated potential clients on insurance options.Tracked the progress of all outstanding insurance… Show more Oversaw the development and continuous improvement of the underwriting process for health and life policiesDeveloped and supervised new marketing actions such educational seminars, training webinars etc. Coordinated the sales agent relationship with the insurance companies.Created Premium payment report for new policies, renewal and claims reimbursementsCalculated quotes and educated potential clients on insurance options.Tracked the progress of all outstanding insurance claims.Finalized sales and collected necessary deposits.Collected all premiums on or before effective date of coverage.Oversaw daily office operations for staff of 20 employeesMade sure all documents (insurance applications, claims and premium payments) were in correct manner before sending them to the companyMaintained compliance with company requirements.Verified that all customer complaints were handled promptly and appropriately Show less

Certificat De Niveau Avancé Du Francais, French, A

Certificate Of Proficiency In English, English, A

Certificate of Proficiency in English

Mayor In Business Administration Minor In Management