Ana C. Martinez Email & Phone Number

Miami

Led a team in the areas of business development, branding, marketing and community relations. Engaged with corporate and government entities to solidify social responsibility. Implemented diverse funding sources on a sustainable and expansive basis. Strategically promoted and positioned the organization.

Miami

Led an organizational International Initiative with 11 countries in Latin America to expand strategic fundraising on a long-term sustainable basis. This was in addition to duties in the position below.

Miami

Expanded major gifts and corporate giving with an emphasis on high-net relationship management. Fundraised for United Way’s Center for Excellence. Led fundraising for United Way’s Center for Financial Stability. Raised $2+ million. Collaborated with Public Relations to ensure a stream of positive publicity for United Way. Spoke at events on behalf of the organization. Managed volunteer committees. Some duties overlapped with previous position.

Miami

Directed the organizational role in the Hurricane Preparedness & Response Program. Developed and implemented an informational series on community service delivery. Managed the Prosperity Campaign. Collaborated on volunteer recruitment, including Impact Council volunteers. Trained and evaluated staff responsible for a sustained customer service culture. Directed and implemented the year-round staff training plan. Sustained relationships with high-level volunteers and executives from the private… Show more Directed the organizational role in the Hurricane Preparedness & Response Program. Developed and implemented an informational series on community service delivery. Managed the Prosperity Campaign. Collaborated on volunteer recruitment, including Impact Council volunteers. Trained and evaluated staff responsible for a sustained customer service culture. Directed and implemented the year-round staff training plan. Sustained relationships with high-level volunteers and executives from the private and public sectors. Collaborated on the design of United Way product presentations. Trained staff and volunteers on public speaking. Made presentations in English and Spanish – including television and radio. Managed the Loaned Executive Program consisting of 40+ volunteers. Show less

Miami

Managed the Public Sector fundraising team – a staff of 7 to 8 – responsible for raising over $12 million in one year at campaigns in Federal, State and County government, Miami-Dade County Public School system, Bellsouth, FPL and healthcare. Designed and implemented training programs for staff and volunteers. Developed relationships with high-level volunteers and executives from the private and public sector. Collaborated on the design of United Way product presentations. Trained staff and… Show more Managed the Public Sector fundraising team – a staff of 7 to 8 – responsible for raising over $12 million in one year at campaigns in Federal, State and County government, Miami-Dade County Public School system, Bellsouth, FPL and healthcare. Designed and implemented training programs for staff and volunteers. Developed relationships with high-level volunteers and executives from the private and public sector. Collaborated on the design of United Way product presentations. Trained staff and volunteers on public speaking. Made presentations in English and Spanish – including television and radio appearances. Show less

Miami

Managed the Community Connections and Speakers & Tours programs. Responsibilities included the Miami-Dade County employees’ campaign for $1.3 million. Managed employees with fundraising responsibilities totaling $5 million. Managed high-level volunteers and committees. Made presentations for groups of up to 800 people.

Miami

Designed marketing strategies. Produced a poster series. Managed the One-to-One Mentoring program. Made television and radio appearances to promote United Way in English and Spanish. Supervised staff.

Miami

Conducted public relations programs to promote and educate target markets. Provided leadership in the recruitment, development and ongoing activities of related committees and task forces. Managed staff and volunteers. Was member of a Total Quality Team (TQM).

Miami

Managed and marketed customer service programs. Assisted in accessing information on human service issues. Developed and managed the internal marketing plan for staff. Administered a $2 million restricted funds program entailing agency qualification, pledge assessment and disbursement of funds.

Miami

Managed eleven representatives who handled and resolved company complaints via Congressional Offices and the media. Identified problems and assessed priorities. Executed resolution process in accordance with company policy. Practiced efficient and courteous telephone contacts with local media and government offices. Conducted employee seminars on company policies and effective customer service.

Miami

Managed 55 customer representatives. Guided staff in resolving customer cases. Trained employees on appropriate telephone techniques and customer satisfaction.

Miami

Resolved complaints to Company President. Acted as liaison between customers and medical centers.

Bachelor Of Science In Communication, Journalism. Minor Course Work In Business Administration.

Activities and Societies: Wrote for the school newspaper. Speech and debate.

Associate Of Arts (A.A.), Journalism

Activities and Societies: Assistant news editor and columnist for the school newspaper. Speech and debate.