Ana Silva Email & Phone Number

Lisboa, Portugal

Lisbon

London, England, United Kingdom

Allen & Overy is a leading global law firm operating in over thirty countries.The role of a Client Services Assistant at Allen & Overy is exciting, challenging and rewarding. Ensure that all clients and A&O staff including international visitors are dealt with efficiently and professionally; ensuring they are provided with exceptionally high standards of customer service at all times by personally taking responsibility for their requests.Be committed to delivering a 5 star service by understanding and anticipating both internal and external clients' needs.Maintain a professional corporate image and immaculate presentation at all times.Carry out all front desk duties as required to include meeting and greeting visitors for client meetings, seminars, training courses and other events, liaising with meeting hosts and clients and following specific instructions for individual bookings and visitors.Carry out regular floor walks/room checks to ensure rapid turnaround of rooms and be proactive and effective in the co-ordination and monitoring of meeting room bookings on the day to ensure maximum utilisation of all meeting rooms.Organise luncheons with appropriate catering suppliers.Liaise directly with IT to ensure all equipment is provided correctly and on time, then promptly cleared at the end of each meeting.Managing incoming telephone queries/re-directing telephone calls. Responsible for ensuring all messages for clients and staff are forwarded in a timely and professional manner, using good liaison and telephone skills. Be flexible and responsive in carrying out all duties, in some cases aiding the Legal PA desk when required.Provide administrative support to clients and staff, as required, such as printing, copying, scanning, courier requests etc. Obtain work from meeting rooms when requested i.e. photocopying, typing and faxing and ensure that any documents/faxes left unattended are delivered to the appropriate individual.

Slaughter And May

London, United Kingdom

London, United Kingdom

Cipd Certificate In Human Resources Practice, Human Resources Management/Personnel Administration, General, Pass

Master'S Degree, Tourism