Ana Dealvaré Email & Phone Number

Austin, Tx, Us

United States

Us Remote

In this role for 1 quarter, I worked with a cross functional team to re-design and launch a company wide intranet using Notion. This project covered multi-tier employee considerations as well as cross cultural and BPO centric challenges. To dig into these challenges, tool and industry research was completed, along with personas crafted from employee interviews. A project charter was rolled out and completed, and the Intranet was launched using a multi-phased approach, paired with user testing… Show more In this role for 1 quarter, I worked with a cross functional team to re-design and launch a company wide intranet using Notion. This project covered multi-tier employee considerations as well as cross cultural and BPO centric challenges. To dig into these challenges, tool and industry research was completed, along with personas crafted from employee interviews. A project charter was rolled out and completed, and the Intranet was launched using a multi-phased approach, paired with user testing and company wide Trainings. Though brief, this was an exciting chapter. Show less

Transitioning workflows is meant to be an empowering and exciting process. I worked side by side with the client and various fantastic internal teams to make that happen. Revamping the end to end process, my team took a Keep / Kill / Combine approach to distilling key milestones for automation. Progress and productivity tracking were migrated to various project/productivity platforms and ultimately automated a 3 tiered approach using Hubspot Service Hub. Building and leading a team of… Show more Transitioning workflows is meant to be an empowering and exciting process. I worked side by side with the client and various fantastic internal teams to make that happen. Revamping the end to end process, my team took a Keep / Kill / Combine approach to distilling key milestones for automation. Progress and productivity tracking were migrated to various project/productivity platforms and ultimately automated a 3 tiered approach using Hubspot Service Hub. Building and leading a team of 5, I aimed to foster an environment for everyone on the team to dive into diversifying their own skills to better customize client experience, as well as constantly learn new ways to approach challenges and glean insights. Show less

Austin, Texas Area

I worked closely with clients in my book of business (up to 36 clients at one time with varying lines of business and team sizes) to foster long term success, determining the best growth plan for their teams and end customers. Upon joining, I helped the org to conduct a churn analysis and assess various contributing factors along with key areas for improvement. I also completed quarterly projects with cross functional stakeholders and monthly/quarterly business reviews with leadership.

Austin, Texas Area

Worked closely with early users to align development with adoption and high value.Developing Shep's Customer Success Playbook, mapping the user lifecycle, on boarding of new users, defining success metrics, and evaluating user data for prioritizing development

Austin, Texas Area

First hire after the founders - worked to develop strategy for growing the founding team, internal organization, productivity management & tracking, hiring, industry analysis, and pipeline development.

Austin, Texas

Before its acquisition, our community had grown to 1100+, organizing ways for those in travel tech to network and grow its presence in Austin.

Austin, Texas Area

Observing and implementing strategic design, I oversaw a number of activities in API integration.Primarily, the process of developing this offering ushered me into a role of assisting integration & quality from the tech side. I followed the strategy of our business side, while facilitating clear communication & growing relationships with our vendors and suppliers. I drove clear action throughout the process flow, enriching the value of these actions for all parties.This position… Show more Observing and implementing strategic design, I oversaw a number of activities in API integration.Primarily, the process of developing this offering ushered me into a role of assisting integration & quality from the tech side. I followed the strategy of our business side, while facilitating clear communication & growing relationships with our vendors and suppliers. I drove clear action throughout the process flow, enriching the value of these actions for all parties.This position grew from a strategy intern, to process coordinator, and last to relations management. Show less

601 Ranch Road 620 S, Lakeway, Tx 78734

Aided in unfolding ways to express and highlight the international culture and spirit of fostering the global leaders of tomorrow.

Ati

Diligent and self-starting, I assisted the COO with a number of important steps taken throughout the transition of a this Texas based start up merger with the brilliant NY team. From analysis to organization, my responsibilities allowed me insight into various areas of the company's endeavors. This provided me with rich insight into growing SaaS and building culture in times of transition.

Palm Desert,Ca

I assisted in the set up, running, or coordinating that was needed for whichever of the 4 local farmer's market. Most specifically, the Palm Desert,CA market. I observed practices and events, seeking ways to grow and improve.I worked to help in further development and maintaining of the social media and connections for the CFM.

Palm Desert, Ca

Front of house experience in developing operations data for a growing business. Farmer's market relations. Excellent and sincere customer service in organic offerings.

Palm Desert, Ca

A knowledge enriching sales experience with work in management within a growing corporate environment.

Time well spent learning from the giant, witness to the period of cutting back.

Master'S Degree, Masters Of Science In Techonology Commercialization

Creative wealth for new ventures using modern techonology.

Bs, Etrepreneurial Management

Activities and Societies: Phi Sigma Pi TOPS, Thibodeaux Scholarship