Ana Fiotte Email & Phone Number

Miami Beach, Fl, Us

Miami, Florida, United States

Works closely with the Chief Bay Officer to ensure streamlined workflows and enhanced accessibility for interactions with the Office of the Mayor.Manages the Biscayne Bay Watershed Management Advisory Board, providing professional support with meeting preparation, board packets, web page administration, presentations, and initiatives. Provides support to the Florida Department of Environmental Protection (FDEP) Biscayne Bay Commission.Collaborates on the Reasonable Assurance Plan (RAP), the Biscayne Bay Watershed Management Plan, and the Economic Study with internal and external stakeholders.Develops public education initiatives related to Biscayne Bay, driving awareness through campaigns addressing critical issues such as Biscayne Bay Friendly and Protect Biscayne Bay License Plate (Bay Love Campaign).Demonstrates proficiency in creating and designing compelling collateral, including presentations, reports, flyers, and invitations tailored to the specific needs of the Chief Bay Officer for use in events and meetings.Coordinates Chief Bay Officer events, including boat tours, webinars, and workshops, overseeing all aspects from planning and execution to pre- and post-event management, including follow-up actions.Serves as a liaison for the Chief Bay Officer with all internal and external stakeholders; provides information and handles requests.

Miami-Fort Lauderdale Area

Played a pivotal role as a bilingual professional specializing in operations, plan management, and digital communications.Excelled in crafting diverse print, digital, and social media collateral that helped communicate clients' environmental and sustainability goals. Contributed to developing a comprehensive understanding of social reach, a cornerstone for successfully implementing digital strategies.Planned and attended public outreach meetings.Prepared and supported Request for Proposals (RFP) and Request for Information (RFI).

Miami/Fort Lauderdale Area

Created a social media content calendar focused on environmental holidays, events, news, and announcements.Rebranded the social media pages, content, and newsletter with a new cohesive look.Managed tasks to meet all upcoming deadlines and public outreach meetings.Developed collateral for client projects and events, such as reports, guides, and social media campaigns.Created various types of content, such as videos, infographics, and blog posts.Redesigned the Bague Group website at baguegroup.com.Managed promotions for Greater Miami Chamber of Commerce Resilience Committee events. Produced 29 episodes of the Resilient Forward Podcast that showcased resilient solutions in Florida. Available on Apple, Spotify, and SoundCloud.

Miami/Fort Lauderdale Area

TerraPass provides carbon offsets, renewable energy credits and water restoration certificates to enable companies, both large and small, the ability to understand and take responsibility for their climate impact. Worked synergistically as an expert in business development and social media marketing.Business Development• Collaborated with stakeholders to develop custom sustainability proposals with goals based on their unique carbon emissions.• Created opportunities for clients to take ownership over their sustainability solutions through customized program offerings.• Increased awareness of clients’ commitment to reducing their carbon footprint through targeted marketing materials.• Supported a 50% sales increase during initial acquisition in 2014.Social Media• Enhanced brand awareness with daily social media posts created to introduce issues involving sustainability and clean energy.• Launched a holiday-themed marketing campaign that used social media outlets to assist product launches.• Able to optimize social media presence using advanced metric data, online communities, and Facebook apps.Brand Creation• Ensured that the identity was aligned to the company vision for collateral material used in marketing campaign events.• Expanded RFP process knowledge through directed and continuous project management.

Miami/Fort Lauderdale Area

GAP INC., Miami, Florida 2008 - 2010Global specialty retailer offering clothing, accessories, personal care products under Gap, Old Navy, Banana Republic, Piperlime and Athleta.Operations CoordinatorManaged day to day operations of the Miami Sourcing office which housed over 70 employees. Served as point person to fellow business partners. Reported directly to Sr. Director and acting General Manager to ensure the management of employee facilities and provide support to Finance, HR, IT, Vendors and Management departments.• Acted as point person for office operations initiativeso Responsible for creating and producing guides/plans.o Coordinated and/or facilitated all trainings for initiatives for all levels of business partners.• Implemented a recycling program for office by working with building management and Green Committee and created a new green initiative through successful Earth Week event.• Created and presented monthly analysis for all office operating costs• Reduced food service costs by 50% monthly • Coordinated office closure/move due to consolidation o Vendor set up and closure .o Office furniture liquidation.o Management of filing, transporting, cleaning and disposal of all materials including extensive sample library.o Project lead for support team to partner with IT, HR and Facilities to relocate business partners.• Received Gap Inc Exceed Award May 2010.

THE UPS STORE, Hialeah, FL 2003 - 2008World’s largest franchisor of retail shipping, postal and business service centers. Mail Boxes Etc., Inc, (MBE) The UPS Store, a UPS companyManagerPerformed daily openings and closing operations. Helped clients with their shipping/ business services needs through elevated customer service. Processed shipment claims with UPS and USPS in a timely fashion. Resolved conflicts with customers in a professional manner. Three direct reports and store serviced 1,000 customers monthly. • Increased employee productivity and independence of new employees by creating an employee study guide following UPS Store franchise policies which allowed for employees to train within three months.• Gained knowledge of shipping/postal procedures and policies in the Americas, Europe, Africa and Asia region, to better educate and increase consumer confidence in shipping internationally.