Ana Gabriela Lopes Email & Phone Number

Barrie, ON, CA

New York, New York, US

Mississauga, Ontario, CA

• Overseeing the Cost Competitiveness program and providing project management support to workstream leads and their team members.
• Developing reports and dashboards to track program performance.
• Conducting recurrent progress check meetings and reporting progress to different levels of the organization.
• Working with cross-functional teams and managing the entire project lifecycle for multimillion-dollars growth initiatives.
• Mentoring other project leads as well as providing project management training to other functions.

Mississauga, Ontario, CA

• Project managed the company’s ERP upgrade and the automation of the commercialization process within Dynamics AX.
• Planed, organized, and prioritized project activities involving multiple internal and external stakeholders.
• Tracked progress against the project plans and reported on variances.
• Established and oversaw effective issue resolution, change control, and risk management processes.
• Developed and delivered effective presentations to senior management to communicate project updates and support effective decision-making.

Montreal, Quebec, CA

• Gathered and followed project requirements.
• Documented business processes recommended improvements.
• Performed data analysis using SQL and MS Excel.
• Developed dashboards and reports to assist the executive team in their decision-making process.
• Conducted data collection utilizing primary and secondary research techniques.
• Created training material and managed training requirements and schedule according to project needs.

Madrid, ES

• Managed a portfolio with approximately 20 projects involving telecommunication products and services such as new plans, devices, mobile applications, operational systems, and marketing campaigns.
• Developed and implemented policies and procedures to help call centre attendants assist the customers.
• Met with internal stakeholders to discuss system requirements, specifications, costs, and timelines.

Madrid, Madrid, ES

• Extracted and analysed data from SQL Server to monitor and control telecommunications traffic volume.
• Implemented and maintained daily reports about telecommunications traffic volume forecast.

São Paulo, SP, BR

• Extracted and analysed data from PostgreSQL database.
• Controlled routine email marketing using CRM platforms.
• Analysed and updated multiple reports.
• Provided support to customers.

Graduate Certificate, Project Management

Education record

Master Of Business Administration (Mba), Business Intelligence

Bachelor'S Degree, Marketing