Jonah S.
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Jonah S. Email & Phone Number

WooCommerce Technical Support | Happiness Contractor at Automattic
Location: Lagos, Lagos State, Nigeria 7 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
WooCommerce Technical Support | Happiness Contractor
Location
Lagos, Lagos State, Nigeria
Company size

Who is Jonah S.? Overview

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Quick answer

Jonah S. is listed as WooCommerce Technical Support | Happiness Contractor at Automattic, a with 4003 employees, based in Lagos, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Jonah S..

Jonah S. previously worked as Technical Support Specialist (Happiness Contractor) at Automattic and Technical Writer at Micro Center. Jonah S. holds Certification, Sustainability from Thomas J. Watson College Of Engineering And Applied Science, Binghamton University.

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Automattic

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Profile bio

About Jonah S.

I studied Aeronautical Engineering but eventually switched fully to Tech due to my passion for solving problems in real time, I love coding, debugging, testing, support, and all tech related activities.I am also an Entrepreneur and tech solution ideologist, having founded Utility Ware and worked on a couple of projects.Graduate of Air Force Institute of Technology, Nigeria and MSc (Aeronautics and Space Engineering) candidate at Cranfield University UK for 2023/2024 academic session.

Current workplace

Jonah S.'s current company

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Automattic
Automattic
WooCommerce Technical Support | Happiness Contractor
Abuja, Federal Capital Territory, NG
Website
Employees
4003
AeroLeads page
7 roles

Jonah S. work experience

A career timeline built from the work history available for this profile.

Woocommerce Technical Support | Happiness Contractor

Abuja, Federal Capital Territory, Ng

Technical Support Specialist (Happiness Contractor)

Current

San Francisco, California, United States

As a Technical Support Specialist (HC) at Automattic, I play a crucial role in bridging the gap between WordPress.com technology and user satisfaction. My responsibilities include:• Resolving Technical Issues: Diagnosing and fixing technical problems to ensure seamless operation of WordPress.com products.• Enhancing User Experience: Streamlining complex challenges to provide a smooth and enjoyable user experience with our technology.• Providing Compassionate Assistance: Addressing user concerns with empathy and professionalism to support their needs effectively.• Deep Product Knowledge: Leveraging extensive knowledge of WordPress.com to offer insightful solutions and guidance.• Collaborative Problem Solving: Working closely with team members to tackle issues and implement improvements.• Continuous Learning: Staying updated with the latest developments and best practices to continuously enhance my skills and service quality.I am committed to making every interaction with our products a positive experience and contributing to the success of our users.

May 2024 - Present

Technical Writer

Current

Ohio, United States

Mar 2024 - Present

Technical Managing Partner

Current

Abuja, Federal Capital Territory, Nigeria

Utility Ware is developing software/technological solutions to help solve Nigeria's everyday general technology needs and Africa at large. Solving one need at a time. I am a founding partner of Utility Ware, carrying out the below task;• Deployment of projects on AWS• M365 Administration and support expert• Frontend web development• QA testing of web application source codes• Troubleshooting techniques and fixed code bugs• Incidence management and root cause analysis• Participate in selecting and deploying appropriate CI/CD tools

Nov 2020 - Present

Technical Support Manager

Sydney, New South Wales, Australia

• Quality Assurance review of the website.• DDoS Attack mitigation and protection setup.• Managing technical department team members.• Technical support on hosting, domain, nameserver, DNS management, and email services.• Cloud solution continuous integration and deployment on AWS

Oct 2023 - May 2024

Technical Support Specialist

Sydney, New South Wales, Australia

• Develop and update website content• Support and monitoring of the company's websites and web resources for 99.99% uptime.• Quality Assurance review of the website.• Website maintenance and regular updates of frameworks, CMS, Plugins, etc.• Technical support on hosting, domain, nameserver, DNS management, and email services.

Jun 2022 - Oct 2023

Web Support Engineer

Dover, Delaware, United States

• Support and monitoring of clients' websites for 99.99% uptime.• Developing and implementing highly responsive websites and web applications.• Frontend web development.• Quality Assurance review of websites.• Website maintenance and regular updates of frameworks, CMS, Plugins, etc.• Technical support to clients on hosting, domain, nameserver, DNS management, and email services.• Technical documentation (such as; steps and how to, knowledge base, process, and procedure, etc.)

Nov 2021 - Aug 2022
Team & coworkers

Colleagues at Automattic

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2 education records

Jonah S. education

Bachelor Of Technology - Btech, Aeronautical Engineering: Aircraft Engineering Technology (Airframe And Powerplant Option)

First degree in Aircraft Engineering Technology from the prestigous Airforce Institute of Technology, Nigeria

FAQ

Frequently asked questions about Jonah S.

Quick answers generated from the profile data available on this page.

What company does Jonah S. work for?

Jonah S. works for Automattic.

What is Jonah S.'s role at Automattic?

Jonah S. is listed as WooCommerce Technical Support | Happiness Contractor at Automattic.

Where is Jonah S. based?

Jonah S. is based in Lagos, Lagos State, Nigeria while working with Automattic.

What companies has Jonah S. worked for?

Jonah S. has worked for Automattic, Micro Center, Utility Ware, Hit Equipment International, and Rooah, Llc.

Who are Jonah S.'s colleagues at Automattic?

Jonah S.'s colleagues at Automattic include Sasha S., Chris Moreira, Ronan Kuhman, Philip Jackson, and Kyle Runner.

How can I contact Jonah S.?

You can use AeroLeads to view verified contact signals for Jonah S. at Automattic, including work email, phone, and LinkedIn data when available.

What schools did Jonah S. attend?

Jonah S. holds Certification, Sustainability from Thomas J. Watson College Of Engineering And Applied Science, Binghamton University.

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