• Establish efficient workflow processes, monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities. • Hire, train, and supervise administrative staff members.• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.• Ensure smooth and adequate flow of information within the company to facilitate other business operations.• Manage schedules and deadlines, delegating assignments to meet coverage and service demands.• Answer client queries, and handle the unfavorable situations when the tasks are not completed within TAT.• Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving, with attention to budgetary constraints.• Monitor costs and expenses to assist in budget preparation.• Communicate corporate objectives across all divisions through regular correspondence and scheduled status updates.• Oversee facilities services, maintenance activities, and tradespersons (e.g., electricians).• Organize and supervise other office activities—recycling, renovations, event planning, etc.• Ensure operations adhere to policies and regulations.• Keep abreast with all organizational changes and business developments.• Take review of the clients’ satisfaction and provide the best of services and solve their queries at different levels of the task.• Generate various reports for presentations on a daily, weekly, and monthly basis.• Ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

• Processed requisitions for new administrative staff hires, and performed other HR-related tasks such as hiring, preparing offer letters, appointment letters, and joining letters, handling termination formalities, and preparing data for performance management and appraisal.• Developed job descriptions for staff positions, helped source and interview candidates, and made recommendations for hiring.• Supervised clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.• Managed comprehensive administration of the office and the construction units at various sites.• Handled the logistics and clearance of the goods at various levels.• Oversaw purchases and recorded the payments at regular intervals as per the terms of the payments.• Managed vendor relationships and negotiations with the aim of maximizing profits of the company.• Facilitated meetings and seminars for the development and launch of New Sites. • Maintained the schedule of various exhibitions and related arrangements, and fulfilled all the formalities from start to end.• Regularly communicated and liaised with government authorities at various levels from local bodies to state governments.• Maintained effective relationships with staff members.• Supervised 7 administrative, housekeeping, and on-contract staff members, evaluating their performance and monitoring their development.• Prepared documents relating to the staff appointed on contractual basis.• Maintained a perfect schedule of the Annual Maintenance Contracts at various levels in the company.• Handled and documented the petty cash and reported the same to the Accounts Manager.• Addressed the queries of the customers and regularly corresponded with various bankers.• Reported to the Directors the performance of the office personnel and acted as a bridge between the management and the staff.

• Worked in partnership with Heads of the departments, and reported to the Managing trustees and the Directors of the school.• Worked with students and staff from diverse backgrounds and with varying needs.• Involved in program development and assessment of the students.• Was responsible for the well-being of teaching and non-teaching staff.• Maintained the schedule for the school related to exams, meetings, and different curricular activities.• Prepared the teachers ahead of the exhibition to be held by various institutions and took active participation. • Maintained records of students’ due payments and communicated the same with them.• Was responsible for corresponding with government offices and answering the curricular required by them. • Kept regular record of the meeting minutes, books, and prepared new agendas.• Thoroughly and regularly verified the books to be introduced in an academic year with the concern of the management.• Prioritized, assigned and directed work efforts; established and ensured high levels of students and parents’ satisfaction, and provided the best of office support.• Oversaw staff workload and shared the responsibilities; • Assisted the Principal during examinations held by the school and Board level in reporting informally and by way of regular (monthly/quarterly).