Anand Sharma Email and Phone Number
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▪A dynamic professional with nearly 11+ years of rich overseas & indigenous experience in AS400 technology (technical) & Business Analysis▪ Comprehensive experience in managing projects & new systems implementations for streamlining operations within time & cost parameters as per quality standards.▪ Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives.▪Lending & Risk (AAPS system -internal HSBC system) expertise with innovative & quick solutions with tangible results.▪Delivery of lending (secured and unsecured products) projects for MENA ,APAC including Singapore ,Vietnam and India. ▪ Extremely strong production support experience. Experience in managing multiple production support projects/applications.▪ Proficiency in designing systems, studying workflow to design solutions, ensuring business functionality adherence as well as enhancing the competitive advantage.▪ Skilled in mapping client requirements and translating these requirements into functional specifications, services and implementations and custom designing solutions by following the standard guidelines.▪ Insightful knowledge of business process analysis and design, process optimization and cost control from various technological solutions.▪Technical solution analyst and handling review of technical systems, cost analysis, resource management & third party vendor management.▪ Gained onsite exposure 2013 onwards and was in to Dubai for project/support (Fire Fighting Assignments), functioned as member of a team of 6 involved in providing 24/7 support for all HSBC applications and support online / offline (night batch) processing and resolved technical errors in minimum time.▪Awards : 'Team Player', 'Quarterly STAR awards' , 'Quarterly PAT awards', 'Shukran award' for client satisfaction & outstanding performance.▪Possess excellent interpersonal, communication and analytical skills.
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Head Of Decision Systems - EmeaHsbc Jan 2023 - PresentUnited Arab Emirates -
Regional Manager,Decision SystemsHsbc Oct 2021 - Jan 2023United Arab Emirates
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Lead Business AnalystHsbc Technology India Jun 2019 - Oct 2021Pune, Maharashtra, India
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Senior Business AnalystHsbc Technology India Apr 2017 - Jun 2019Pune, Maharashtra, India
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Business AnalystHsbc Technology India Sep 2014 - Apr 2017Pune Area, IndiaBrief :The role is for handling Lending & Credit Risk domain for MENA countries for HSBC Group and providing solution & support for the same.Location : Pune,Maharashtra,IndiaDeliverables:▪Entrusted with a position of Technical Solution Analyst/Business Analyst for handling Origination system for the HSBC Group, which is handling solutions used to capture Credit Card, Loan, Asset Finance and Mortgage accounts. ▪Handling & supporting Instinct, an effective anti-fraud solution for organisations to handle all types of alerting, review and decisioning of the suspect/fraud customers.▪Supporting Strategy Management Generation 3 (SMG3) for MENA region which used for decision & business rules engines.▪Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives.▪ Extremely strong production support experience. Experience in managing multiple production support projects/applications.▪ Proficiency in designing systems, studying workflow to design solutions, ensuring business functionality adherence as well as enhancing the competitive advantage.▪ Skilled in mapping client requirements and translating these requirements into functional specifications, services and implementations and custom designing solutions by following the standard guidelines.▪ Insightful knowledge of business process analysis and design, process optimization and cost control from various technological solutions.▪Technical solution analyst and handling review of technical systems, cost analysis, resource management & third party vendor management.
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Senior Software EngineerHsbc Technology India Jan 2013 - Sep 2014Pune, Maharashtra, IndiaBrief:The project aimed at 24x7 application support for HSBC’s Group Banking Application (HUB) and all its interfaces like TREATS, Cards, Decission Systems, Internet Banking, ATM system, Call Centers, etc. which was provided for all the Middle Sites. A dedicated team was been setup called ‘Fire Fighting Support (24*7)’ consisting of 6 people. Functioned as part of this support since January 2013 and provided all kind of support during the on-line as well as offline (Batch). Location : ▪Pune,Maharashtra,India▪Dubai, UAE (1year)Deliverables:▪ Functioned as part of the 6 member 24x7 Application Support team responsible for providing first line support, online and batch systems that involved handling of critical online/batch banking issues and ensuring service availability at all times without interruption.▪ Conducted investigation of production issues which involved thorough knowledge of TREATS (Treasury), Autopay, Internet Banking & ATM modules as well as for first line production support for Middle East sites.▪ Held interactions with various Support teams across the group, Offshore teams, Functional Experts and Helpdesk.▪ Performed analysis and troubleshooting of user/application errors.▪ Provided assistance to new team mates and senior support for night batches.▪ Ensured that services provided by the bank are up & running and at the same time available to customers.▪ Gained knowledge of certain functionalities of business with respect to TREATS, HUB (Auto-pay, PIB, HFE, ATMP, AAPS4, etc.). Steered effort towards meeting SLA for all production activities.
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Senior Software EngineerHsbc Technology India Apr 2011 - Dec 2012Pune, Maharashtra, IndiaBrief:Ownership of releasing project & production fixes into production for 13 Middle East countries.Fix development, Unit Testing coordination for UAT signoff with business & Business health check (for Fixes).Releases are carried out on monthly basis.Extensive use of Change Management Tool – MKS Implementer & Integrity ManagerLocation : Pune, Maharashtra, IndiaDeliverables:▪Allotting & distribution of work amongst the team.▪UAT support.Review and maintain release repository.▪Coordinate with MKS Implementer team to get appropriate jobs prepared to release objects and files to production.▪Coordinate releases on release day.▪Ensure that releases are carried out according to Change Requests.▪Work closely with the team to ensure standards and best practices are adhered to.▪Review code and documentation to ensure code meets design criteria and quality standards.▪Coordinate and conduct adequate and comprehensive review of release documents prior to release date.▪Local development of one time programs for data patching activities.▪Providing L0 estimates(rough draft - rare cases)▪Mentor juniors.
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Software EngineerHsbc Technology India Dec 2008 - Apr 2011Pune, Maharashtra, IndiaBrief:Ownership of releasing project & production fixes into production for 13 Middle East countries.Fix development, Unit Testing coordination for UAT signoff with business & Business health check (for Fixes).Releases are carried out on monthly basis.Extensive use of Change Management Tool – MKS Implementer & Integrity ManagerLocation : Pune, Maharashtra, IndiaDeliverables:▪UAT support.Review and maintain release repository.▪Coordinate with MKS Implementer team to get appropriate jobs prepared to release objects and files to production.▪Coordinate releases on release day.▪Ensure that releases are carried out according to Change Requests.▪To ensure standards and best practices are adhered to.▪Review code and documentation to ensure code meets design criteria and quality standards.▪Local development of one time programs for data patching.
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Software TraineeHsbc Technology India Jun 2008 - Dec 2008Pune, Maharashtra, India
Anand Sharma Skills
Anand Sharma Education Details
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Electrical, Electronics And Communications Engineering -
Science -
Bhavan'S A.H Wadia High School
Frequently Asked Questions about Anand Sharma
What company does Anand Sharma work for?
Anand Sharma works for Hsbc
What is Anand Sharma's role at the current company?
Anand Sharma's current role is Head of Decision Systems-EMEA, HSBC Middle East.
What is Anand Sharma's email address?
Anand Sharma's email address is ce****@****ail.com
What is Anand Sharma's direct phone number?
Anand Sharma's direct phone number is (441) 295*****
What schools did Anand Sharma attend?
Anand Sharma attended University Of Mumbai, Bhavans College, Bhavan's A.h Wadia High School.
What skills is Anand Sharma known for?
Anand Sharma has skills like Business Analysis, Requirements Analysis, Sql, Unix, Client Co Ordination, Client Relations, Release Management, Cost Management, Resource Management, As400 Administration, Mainframe, Global Deployment.
Who are Anand Sharma's colleagues?
Anand Sharma's colleagues are Leigh Durrant, Alfiya M J, Jessie Dipali Chatterjee, Roberto Carlos Martinez Lopez, Khalid Mohammad, Mba, Veronica Sanchez, Meylina Meylina.
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Anand Sharma
Dubai, United Arab Emirates -
Anand Sharma
Proptech I Fintech - Its Our Moral Responsibility To Become Rich.Dubai, United Arab Emirates1smcrealty.com -
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