Ananda Gopalan D Email & Phone Number

Bengaluru, Karnataka, India

Managing teams that, (i) Develops and executes email campaigns. (ii) Writes and executes complex SQL queries to pull data from the CX database for complex campaigns. Simple list extracted from Oracle Unity.(iii) Develops & executes corporate newsletters and maintains their subscription pages.• Monitoring and maintaining secured Education and Partner databases. Having successful, fruitful collaboration with cross-functional teams across the globe.• Handling escalations and resolving/providing solutions to stakeholders across the globe.• Defined several processes to minimize execution time and maximize quality. • Planned and developed activities to improve productivity and to minimize fatigue during work from home period during the pandemic.• Have done certifications and learned & developed several technical, leadership skills during the pandemic.Accomplishments: Generated 13% more leads and converted them to opportunities through a project leveraging Support Contract Renewal data for the Oracle University campaign.

Bengaluru Area, India

• Managed marketing list processing, email and newsletter developing teams; Defined several best practices in the processes; collaborated with Oracle University, Alliance & Channel DBA teams for secured & seamless data feed; reviewed nurture/multi-touch campaigns and monitoring; kept tabs on SLA; ensured 100% list and email quality; • Provided technical advice, project management, and SLA management. Collaborated, mentored and groomed teams.• Built a team to help Oracle University marketers to execute their campaigns. • Built a team to help Alliances & Channel marketers to execute their campaigns. • Have setup a process for 24 hours SLA for specialized and high visibility projects.• Conducted soft skill training and workshops for the marketing shared services groups.Accomplishments:• Received highest appraisal rating of 5 for two consecutive years.• My team had won the best performing team award for 3 quarters.• Managed a project where Oracle education data from 13 sources have been analyzed and brought into the Oracle marketing database (CXD). Achieved a remarkable 70% reduction in segmenting target audience lists processing time.

Bengaluru, Karnataka, India

Led a team that prepares write SQL scripts and constructs packages for list extraction from a database; reviewing analysts’ scripts and lists; process improvement; ensuring list has approvals for targeting protected audience and adhere other marketing email compliance; training new joiners;Received the Star of the year award twice.

Dubai, United Arab Emirates

• Lead a team of 6 for application software development with Visual Basic & Oracle for Jewelry Manufacturing and Bullion systems.• Provided innovative Design & Process improvement ideas to development teams.• Written & Implemented Oracle Procedure, Functions, Triggers and Packages.• Developed hardware interface code such as Bar Code generation & printing and weighing scales.Accomplishments:o Customized the software from scratch for bullion traders.o Handled a massive volume of customers for support and training; the company had 1300+ clients across the globeo Developed process to customize backend data from 2 different databases (Oracle & SQL server)

Chennai Area, India

Led a team of 6 software developers developing an Automobile Manufacturing System using VB and Oracle 8. Project lead for application development for Ford India (p) Ltd body shop unit.

Coimbatore Area, India

Developed software using Foxpro, Visual Foxpro, VB with Oracle/dbase for Textile, Foundry, Hospital, Pharmacy and Knitting industries.

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, Chemistry, 1St Class

Education record