Ashish A.

Ashish A. Email and Phone Number

Service Delivery Leader | Managed Services | Remote Infrastructure | End User Computing | Consulting| ITSM | Pre-sales @ Google Operations Center
Ashish A.'s Location
Delhi, India, India
About Ashish A.

Global Service Delivery Professional with 15+ years of experience focused on delivering business value through technology. Passion to drive large complex multi-location and multi-disciplined programs. Builds strong, diverse teams and actively manages business and stakeholder relationships by using a collaborative working style that inspires teamwork and accountability. Successfully led and delivered program/projects across Australia, US, APAC, Japan & European Markets.Key Skills# Service Delivery Management # IT Service Management# Strategy# Remote Infrastructure Services # Managed Services# Stakeholder Management CEO/CXO/CIO# 24*7*365 L1/L2/L3 Technical Support Operations# End User Computing# IT Operations & Consulting# Program Governance & IT Compliance# Complex Program and Project Management # On/Off Shore Program/Project Delivery # IT Business Alignment # Account Management# Outsourcing/Vendor Management# Contract Origination and Negotiation # Business Development # Presales # Vendor Management / Total Outsourcing Business# Digital Transformation # Bid Management, RFI/RFP Development # People Development & Thought Leadership# P/L Accountability ESAT and CSAT following Customer Satisfaction Practices# Vast experience in setting/running multilingual delivery center from India# Cloud Computing AWS /Google Cloud /Saas / Paas # Mobile Application support# eCommerce support# Business Continuity Planning ,Disaster Recovery & Data Center Management# Quality Management –Six Sigma & Lean# IT Best Practices – ISO 20K , ITIL, PCMM & PMP# KPO Operations# Automation /Machine Learning/Robotics Process Automation # Big Data Analytics - Hadoop# Establish/Operate Digital Solutions Delivery Center# Shared Services Centres - Build Operate & transform #Business Transformation # ITSM# Service Delivery# COE & Offshore Delivery Centre#Service delivery #Service Desk#servicedelivery #leadership #L1/L2/L3support #mangedservices #remoteinfra #applicationsupport #itsm #deliverycentre #leadership #Cloud #RemoteInfra #AWS

Ashish A.'s Current Company Details
Google Operations Center

Google Operations Center

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Service Delivery Leader | Managed Services | Remote Infrastructure | End User Computing | Consulting| ITSM | Pre-sales
Employees:
1055
Ashish A. Work Experience Details
  • Google Operations Center
    Service Delivery Marketing Manager
    Google Operations Center Nov 2020 - Present
    Gurugram, Haryana, India
    Managing digital business deliverable for key stakeholders
  • Accenture
    General Manager Service Delivery
    Accenture Nov 2015 - Nov 2020
    New Delhi Area, India
    Heading digital business practice for silicon valley search giant using expertise in the following areas:• Artificial Intelligence• Brand Strategy, Machine Learning & Robotics• Brand Marketing• Digital Business Strategy• B2C and B2B Customer Strategy• Account Management• Lead Generation• Developing New Markets• Business Planning• P/L Management• People Management • Stakeholder Management• Business Excellence & Innovative Framework
  • Mpm Digital Media
    Global Marketing Head - Digital Business
    Mpm Digital Media Jun 2015 - Nov 2015
    New South Wales, Australia
    Heading Digital Marketing Business Global Account• Setting the entire global marketing operations and teams across various regions• Digital Operations - Responsible for building digital marketing teams from scratch and scaling them• Digital Strategy - Responsible for building and implementing a digital strategy; the end to end customer life cycle management from customer acquisition to customer retention• Responsible to ensure high retention and growth of client business… Show more Heading Digital Marketing Business Global Account• Setting the entire global marketing operations and teams across various regions• Digital Operations - Responsible for building digital marketing teams from scratch and scaling them• Digital Strategy - Responsible for building and implementing a digital strategy; the end to end customer life cycle management from customer acquisition to customer retention• Responsible to ensure high retention and growth of client business • P&L Management• Business Development & Growth• Developing channel partners and new ways to upsell and cross-sell company services• Working on innovative digital solutions to add value to client business • Forecasting and allocating media campaign budget and decide on ROI % and milestones • Digital Product Launches • Media Buying• Agency ManagementAchievements• 11x growth in headcount and billing within 2 quarters• Launched 360 degree automated digital marketing campaign led to revenue increase by 10x within 2 quarters Show less
  • Iyogi
    Head Digital Marketing And Business Development - New Markets
    Iyogi May 2014 - Jun 2015
    New Delhi Area, India
    Leveraging Digital Marketing Platforms to grow business in new markets
  • Icronex
    Senior Marketing Manager
    Icronex Jan 2008 - May 2014
    Costa Rica
    Heading Digital Operations Globally Managing Business ~90 million quarterly• Business Planning • Creative Marketing• Market Development• Branding & Collaboration • New Product Development• Managing Agencies and Partners• Media Buying• Business Consulting• New Product Launches • Marketing Budgets• People and Stakeholder Management• Digital Marketing Solutions • Lead Generation Practice• Go to Market Strategy• New Customer… Show more Heading Digital Operations Globally Managing Business ~90 million quarterly• Business Planning • Creative Marketing• Market Development• Branding & Collaboration • New Product Development• Managing Agencies and Partners• Media Buying• Business Consulting• New Product Launches • Marketing Budgets• People and Stakeholder Management• Digital Marketing Solutions • Lead Generation Practice• Go to Market Strategy• New Customer Acquisition• Customer Acquisition & Retention• Digital Asset Growth Show less

Ashish A. Education Details

Frequently Asked Questions about Ashish A.

What company does Ashish A. work for?

Ashish A. works for Google Operations Center

What is Ashish A.'s role at the current company?

Ashish A.'s current role is Service Delivery Leader | Managed Services | Remote Infrastructure | End User Computing | Consulting| ITSM | Pre-sales.

What schools did Ashish A. attend?

Ashish A. attended Lean Six Sigma Black Belt (Lssbb), Jagan Institute Of Management Studies ( Jims Rohini), Zakir Husain College - Delhi University.

Who are Ashish A.'s colleagues?

Ashish A.'s colleagues are Kenneth Avigel Valencia, Evelyn Andaresta, Sachin Dev, Nishant Kumar, Jaztine Leonardo, Sudheer Kumar, Aryan Kumar.

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