At Infosys BPM, leading quality deployment has been my focus, enhancing service delivery across multinational technology and HR shared services. Expertise in Six Sigma and process improvement has driven significant advancements in sourcing, contract management, and supplier relations. Our team's commitment to excellence has consistently fostered robust quality frameworks tailored to diverse domains.With a solid background in managing international center quality and risk, my tenure at Infosys BPM has been marked by innovative quality solutions and transformative process enhancements. Collaboratively, we've navigated complex challenges in retail banking, telecommunications, and procurement, among others, translating into optimal results and streamlined operations.