Successfully completed a fixed term assignment for an IT Consulting Organisation in Mysore to stream line HR Policies and Practices. I championed in reorganizing Strategic HR, Benefit Administration, Talent Acquisition, Employee Engagement, Learning & Development, Performance Management, HR Policies & Procedures.

Talent Management – Identify critical roles and Succession planning.Managing marginal performers, governing the end to end PIP process.Identifying top talents, facilitating and strategizing connects with Senior Leaders.Training need identification and nominating accordingly.Managing redeployment pool and ensure timely closuresInterviewing prospects for Junior leadership rolesInduction & New Intakes delight.Talent Engagement – Planning and executing variousengagement activities.Conducting monthly and quarterly connects.Strategising and planning round table meeting and connect session with senior leadership teams.Employee Reward & Recognition – Facilitate for all the reward and recognition programs Ensuring timely closure of all the R&R activity.Ensure reward and recognition nomination is compliant with policy.Employee Communication –Planning and organizing town halls & open house.PeM Connect – connecting with all the People ManagersEnabling all the people managers on policy change / refresher education sessions.Communicating and cascading regulatory updates.Grievance Handling – Conducting skip level meetings, tracking of actionablesCharting out action plans for all the issue addressed.Attrition Management – Attrition trend analysis using “Early Warning System”Mapping efficacy of the EWS.Connecting with hiring team to strategize and contain early attrition.Conducting staying interviews as part of retention strategy.Planned and executed retention plan for Agents & SME population.Performance Management – Ensured timely closure of Biannual PMS cycle.Actively involved in the normalization process & ensured the guidelines compliance.Intervened & ensured closure for employees contesting rating.Ensured poor performers are placed on Personal Improvement Plan (PIP).Exit –Conduct& Analyse Exit Interview.Charting action plan based on Exit interviewEnsuring smooth closure of Separation process.

OD Analysis, Training Need Analysis, Training Need Analysis, OD Consulting, Content Development, Content Delivery

Talent Management – Identify critical roles and Succession planning.Managing marginal performers, governing the end to end PIP process.Identifying top talents, facilitating and strategizing connects with Senior Leaders.Training need identification and nominating accordingly.Managing redeployment pool and ensure timely closuresInterviewing prospects for Junior leadership rolesInduction & New Intakes delight.Talent Engagement – Planning and executing variousengagement activities.Conducting monthly and quarterly connects.Strategising and planning round table meeting and connect session with senior leadership teams.Employee Reward & Recognition – Facilitate for all the reward and recognition programs (Org &Location wise).Ensuring timely closure of all the R&R activity.Ensure reward and recognition nomination is compliant with policy.Employee Communication –Planning and organizing town halls & open house.PeM Connect – connecting with all the People ManagersEnabling all the people managers on policy change / refresher education sessions.Communicating and cascading regulatory updates.Grievance Handling – Conducting skip level meetings, tracking of actionablesCharting out action plans for all the issue addressed.Attrition Management – Attrition trend analysis using “Early Warning System”Mapping efficacy of the EWS.Connecting with hiring team to strategize and contain early attrition.Conducting staying interviews as part of retention strategy.Planned and executed retention plan for Agents & SME population.Performance Management – Ensured timely closure of Biannual PMS cycle.Actively involved in the normalization process & ensured the guidelines compliance.Intervened & ensured closure for employees contesting rating.Ensured poor performers are placed on Personal Improvement Plan (PIP).Exit –Conduct& Analyse Exit Interview.Charting action plan based on Exit interviewEnsuring smooth closure of Separation process.

Planning and executing Induction ProgramsManaging Employee Engagement.Planning & Conducting exercise and events for various need identification.Analyse and act on Employee Engagement / Commitment SurveyTalent acquisition for Mysore operations.Team fitment for all the new entrants.Managed training processSalary RevisionsPayroll input for Mysore center.Manage campus recruitment.Strategize & planned and for talent acquisitionAssessment centre for various leadership roles.Attended and successfully completed ISO 9001-2000, Internal auditors training and obtained certificate.Created and managed all HR process documents & records.Worked on creating employer brand building.

Conducting and monitoring Group Discussions.Conducting interviews to asses candidates on Soft Skills and behaviour.Representing training in recruitment process.Conducting batch visits and audits.Organising and handling inductions independently.Conducting HR policies session as part of Induction program.Conducting security briefing as part of BS7799 security policy.Training vendor management.Grievance handling for agents before they move to process training.Monitoring and ensuring that trainers take up sessions on schedule.Sending Pay roll inputs for the agents in pre process.Preparing training schedules, monthly/quarterly training calendar.Monitoring Voice coaches productivity and their reporting format.Coordinated for E-Sat survey.Attended COPC awareness program.Attended Six Sigma yellow belt DMAIC training.Conducting surveys for Training Needs & charting action plans Attended TA 101 basic training – 16 Hrs Module.Allocation of projects based on Pre-Process scores.