Wafa Mohammed Email & Phone Number

United Arab Emirates

About Us:At Cyclops Medtech, we lead the way in revolutionizing vestibular healthcare. Dizziness, often a crucial indicator of neurological conditions like strokes and tumors (central) or benign issues like vertigo (peripheral), necessitates precise diagnosis and treatment.What We Offer:We have developed a comprehensive portfolio of advanced vestibular.

Sudan

• Maintained regular customer communication, delivering timely updates, and resolving inquiries for a client base of approximately 50 individuals.
• Installed replacement parts and components for dental equipment, meeting target time-frames across 80 service cases.
• Utilized Excel for comprehensive financial record-keeping, including service orders, invoices, and maintenance records, accurately documenting over 70 service interactions.
• Coordinated parts ordering and managed inventory, ensuring punctual delivery and communicating repair needs to customers, resulting in a 20% reduction in equipment downtime.
• Demonstrated exceptional organizational skills, optimizing efficiency and ensuring customer satisfaction with a 95% on-time service delivery rate.
• Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring seamless equipment operation for clients, resulting in a 30% decrease in service callbacks.

Sudan

• Troubleshot and diagnosed malfunctions in Gambro dialysis equipment, conducting repairs and maintenance on approximately 25 units while adhering to manufacturer specifications.
• Efficiently installed replacement parts, meeting targeted timescales and maintaining an average turnaround time of less than 24 hours.
• Achieving a 75% on-time service delivery rate by scheduling and prioritizing service appointments efficiently to ensure customer satisfaction.
• Collaborated with teams to generate detailed productivity and fault reports for each service performed, providing comprehensive documentation for approximately 100 service cases.
• Maintained and serviced Gambro dialysis equipment, optimizing functionality and achieving equipment up-time. Minimized equipment downtime by 25% through efficient maintenance practices.
• Implemented preventive maintenance measures, conducting inspections and calibrations. Reduced equipment failures by 30%, enhancing equipment reliability and ensuring patient safety.

Sudan

• Provided teaching support by offering tutoring services, hosting regular office hours, and assisting students with their questions and concerns.
• Supervised tests or exams, ensuring a fair and controlled testing environment, and accurately grading student submissions for classes of approximately 150 students.
• Assisted professors in a lecture class by instructing students in laboratory or discussion sessions on various subjects including rehabilitation, biomechanics, digital design, instrumentation, operational amplifiers.

Sudan

• Conducted tutorials and delivered teaching sessions on physics, scientific Matlab, electrical circuits, and thermodynamics to approximately 50 students.
• Assisted individual students or small groups of students in better understanding the material and completing assignments, resulting in an average improvement of 20% in their understanding and grades.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments and receiving positive feedback from 80% of students and colleagues.

Sudan

• Tutored undergraduate students in the anatomy and instrumentation labs, providing guidance and support to approximately 100 students throughout the semester.
• Co-supervised a group of three students as they completed their dissertation for the university, offering mentorship and overseeing their progress from topic selection to final submission.
• Recorded grades for tests and quizzes for a class of approximately 100 students, ensuring accurate and timely assessment of their academic performance.

Master Of Science, Biomedical Engineering (Instrumentation Engineering), 3.66 / 4.0

Modules included mathematical methods in biomedical engineering, clinical and health service engineering, advanced radiation physics.

Bachelor Of Engineering (Honours) Biomedical Engineering, Biomedical Engineering, 2.84 / 4.0

Course History at SUST: calculus, statics, dynamics, physics with lab, introduction to computer sciences, anatomy and physiology, digital.