" Planning team "• Implementing TE-DATA network devices (Routers, switches, Dslams and MUXs), international links, and local links.• Handling different ADSL & enterprise global technical complaints.• Excellent technical hands-on troubleshooting access, distribution and core layers differentdevises.• Troubleshooting in Transmission Links with local and international providers.• Deploying and working with the Field technicians for any appropriate problems.• Reporting to Core supervisors and Core section Head.• Maintaining the Reliability and availability of Core network devices (Core/Edge Routers,).• Responsible for Implementing TE Data networks (access, core, voice) and services through existing.• Troubleshoot Problem related to international providers routing.• Supporting Enterprise customers through MPLS cloud includes different protocols.• Dealing with Cisco (7200-7600-10K-12K-XR) and Juniper routers MX series.• Handling escalation cases with vendor (Cisco-Juniper-Huawei-Nokia).

• Responsible for activation and testing the B2B services End to End (ISP Network and Customer CPEs). • Perform the proper troubleshooting procedures to diagnose any problem with the concernedteams.• Responsible for configuring modems, routers, any other required equipment and testing them toensure proper hardware operation.• Manage field technicians during the installation process at the central and customer site to ensure proper work steps are done by the technician.• Work closely with customer during activation phase for his router configuration & troubleshoot for anyproblem.• Responsible for testing the proper activation of 3G SIMs and Perform the troubleshooting proceduresto diagnose any problem with the concerned team.• Work with Etisalat technical teams for installing and activating customers’ wireless connections.• Ensure receiving installation reports signed by the customer to keep updated records of all orders that were fulfilled and upload them on system.• Update system with accurate technical data and close installed orders.• Present daily / weekly / monthly reports to ensure that the required updated are propagatedproperly.• Held periodically technical training for Engineers to ensure well understanding of their work needs.

• ​Installation of PBX Systems.• Installation of IP Surveillance and Network Systems.• Conducting pre-installation site survey.• Troubleshooting of IP Surveillance, Network Systems, and Switches Configuration .• Provide periodic maintenance to contracted clients.• Provide technical support to clients .