Anas Al-Shoubaki انس الشوبكي
AeroLeads people directory · profile

Anas Al-Shoubaki انس الشوبكي Email & Phone Number

Customer Service Supervisor and Quality assessment at DADA GROUP
Location: Amman, Jordan, Jordan 7 work roles 1 school
LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
DADA GROUP
Role
Customer Service Supervisor and Quality assessment
Location
Amman, Jordan, Jordan
Company size
236 employees

Who is Anas Al-Shoubaki انس الشوبكي? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Anas Al-Shoubaki انس الشوبكي is listed as Customer Service Supervisor and Quality assessment at DADA GROUP, a company with 236 employees, based in Amman, Jordan, Jordan. AeroLeads shows a matched LinkedIn profile for Anas Al-Shoubaki انس الشوبكي.

Anas Al-Shoubaki انس الشوبكي previously worked as Customer Service Supervisor & Quality assessment at Dada Group and Senior Customer Service Officer at Dada Group. Anas Al-Shoubaki انس الشوبكي holds Bachelor'S Degree, Computer And Information Systems Security/Information Assurance from Al-Zaytoonah University Of Jordan.

Company email context

Email format at DADA GROUP

This section adds company-level context without repeating Anas Al-Shoubaki انس الشوبكي's masked contact details.

DADA GROUP

Review company-level records connected to Anas Al-Shoubaki انس الشوبكي before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Anas Al-Shoubaki انس الشوبكي

Seasoned customer service professional with extensive experience in public and customer relations. Demonstrates excellent communication and interpersonal skills in a multicultural environment. Highly organized and committed to continuous improvement and customer satisfaction. Adept at leading teams, managing customer relationships, and ensuring compliance with service level agreements (SLAs). Skilled in KPI management, conflict resolution, and customer retention strategies.

Current workplace

Anas Al-Shoubaki انس الشوبكي's current company

Company context helps verify the profile and gives searchers a useful next step.

DADA GROUP
Dada Group
Customer Service Supervisor and Quality assessment
Website
dadagroup.jo
Employees
236
AeroLeads page
Company profile
View company profile Email format
7 roles

Anas Al-Shoubaki انس الشوبكي work experience

A career timeline built from the work history available for this profile.

Customer Service Supervisor And Quality Assessment

Dada Group

Customer Service Supervisor & Quality Assessment

Current
Dada Group

Amman, Jordan

  • Duties & Responsibilities:
  • Supervised customer service operations and quality assessment, evaluating calls and ensuring service excellence.
  • Directed departments in problem-solving and maintained high standards of customer satisfaction.
  • Analyzed performance metrics and data to drive continuous improvement and ensure compliance with SLAs.
  • Developed and documented process improvements to enhance service quality.
  • Supervised the completion and maintenance of customer service levels and agreed standards.
Aug 2016 - Present

Senior Customer Service Officer

Current
Dada Group

jordan-amman

Oct 2016 - Present

Customer Service Representative

Current
Dada Group

Customer service representative in addition to solving the problems of after-sales and through sales

Jul 2016 - Present

Customer Service Representative

Crystal Call, A.S.

Amman, Jordan

  • Duties & Responsibilities:
  • Handled customer interactions through multiple channels, ensuring accurate and timely responses.
  • Addressed customer inquiries and resolved issues with a positive and professional attitude.
  • Utilized CRM systems for tracking and resolving customer issues efficiently.
  • Contributed to team performance by achieving individual and team KPIs.
  • Gathered and analyzed customer feedback to identify areas for improvement.
Jun 2015 - Jul 2016

Customer Service Representative

Umniah

Amman, Jordan

  • Duties & Responsibilities:
  • Managed customer interactions via calls, outbound calls, SMS, and other multimedia channels.
  • Provided accurate information and resolved inquiries with a positive attitude.
  • Ensured customer satisfaction and maintained a strong company image through quality service.
  • Utilized CRM systems to track and resolve customer issues efficiently.
  • Implemented customer journey mapping to enhance service delivery.
Feb 2014 - May 2016

Sales Representative

Carrefour

Amman, Jordan

  • Duties & Responsibilities:
  • Assisted customers in locating products and provided excellent customer service.
  • Contributing to sales growth and customer satisfaction.
Feb 2009 - Jan 2014
Team & coworkers

Colleagues at DADA GROUP

Other employees you can reach at dadagroup.jo. View company contacts for 236 employees →

AA Ahmad Alsousi Ahmad Alsousi Colleague at Dada GroupAqaba, Jordan, Jordan View → HH Hasan Hamdan Hasan Hamdan Colleague at Dada GroupAmman, Amman, Jordan, Jordan View → RU Raneem Ulayyan Raneem Ulayyan Colleague at Dada GroupAmman, Amman, Jordan, Jordan View → TI Tariq Issa, Cia, Crma, Cfe Tariq Issa, Cia, Crma, Cfe Colleague at Dada GroupAmman, Jordan, Jordan View → NE Nassim El-Dada Nassim El-Dada Colleague at Dada GroupJordan, Jordan View → MA Mohanad Alkhatib Mohanad Alkhatib Colleague at Dada GroupJordan, Jordan View → MU Mahmud Uzzaman Mahmud Mahmud Uzzaman Mahmud Colleague at Dada GroupDhaka, Dhaka, Bangladesh, Bangladesh View → اش احمد شربجي احمد شربجي Colleague at Dada GroupJordan, Jordan View → MW Mohamed Wael Mohamed Wael Colleague at Dada GroupAqaba, Aqaba, Jordan, Jordan View → ما مازن السلوادي مازن السلوادي Colleague at Dada GroupAmman, Amman, Jordan, Jordan View →
1 education record

Anas Al-Shoubaki انس الشوبكي education

FAQ

Frequently asked questions about Anas Al-Shoubaki انس الشوبكي

Quick answers generated from the profile data available on this page.

What company does Anas Al-Shoubaki انس الشوبكي work for?

Anas Al-Shoubaki انس الشوبكي works for DADA GROUP.

What is Anas Al-Shoubaki انس الشوبكي's role at DADA GROUP?

Anas Al-Shoubaki انس الشوبكي is listed as Customer Service Supervisor and Quality assessment at DADA GROUP.

Where is Anas Al-Shoubaki انس الشوبكي based?

Anas Al-Shoubaki انس الشوبكي is based in Amman, Jordan, Jordan while working with DADA GROUP.

What companies has Anas Al-Shoubaki انس الشوبكي worked for?

Anas Al-Shoubaki انس الشوبكي has worked for Dada Group, Crystal Call, A.S., Umniah, and Carrefour.

Who are Anas Al-Shoubaki انس الشوبكي's colleagues at DADA GROUP?

Anas Al-Shoubaki انس الشوبكي's colleagues at DADA GROUP include Ahmad Alsousi, Hasan Hamdan, Raneem Ulayyan, Tariq Issa, Cia, Crma, Cfe, and Nassim El-Dada.

How can I contact Anas Al-Shoubaki انس الشوبكي?

You can use AeroLeads to view verified contact signals for Anas Al-Shoubaki انس الشوبكي at DADA GROUP, including work email, phone, and LinkedIn data when available.

What schools did Anas Al-Shoubaki انس الشوبكي attend?

Anas Al-Shoubaki انس الشوبكي holds Bachelor'S Degree, Computer And Information Systems Security/Information Assurance from Al-Zaytoonah University Of Jordan.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.