Anas Malik Email & Phone Number

Washington, District Of Columbia, United States

Bethesda, Md, United States

Bethesda, Md

Provide a high level customer service to office end users with laptops, desktops, PDAs, phone and voice mail systemsPreparing and deploying PCs for staff, including configuration and imaging of PCsMaintaining and troubleshooting of laptops, desktops, printers, PDAs, telephones, etc.Support a variety of operating systems, software, email and internet protocolsHardware and software asset tracking and inventory managementCoordinate the repair and maintenance of office printers and computing equipment with outside vendorsMaintain configurations of all notebook and desktop computer systems according to established standardsOversee and troubleshoot video conference and telecommunications systems in coordination with regional technical resourcesWeekly quality review with the Service Center to analyze call data in ticketing system (CA) to proactively identify improvement opportunitiesAchieve annual goals and objectives, developed in cooperation with IT Service organization and local managementDiagnose problems and provide solutions and/or escalate to the appropriate expertise areaMake case team site visits to provide technical solutions at the client site

Bethesda, Md

Audit expenses in conjunction with BCG policies and proceduresResearch expense reimbursements through the A/P system and InforAccurately record revenue and expenses for financial tracking and reportingResponsible for training new personnel on timesheets and expense policyReview and code accounts payable invoices to ensure proper cost classification by function and expense category to enable actual to budget comparisonAddress vendor inquires, status of payment and research missing invoicesMaintain employee personal charges database and related transactions and initiate collection processProvided case team economics to Partners providing insight into variances, budget status and DSO issuesCreated and maintained project management client “billing” folders for office hosted cases and proposalsGenerated client invoices in T&B System insuring timely and accurate processingProduced reports to facilitate client billings, including expense breakdownPerformed all transactions related to project revenue including invoicing and absorptionsOpened client charge codes, ensuring that all proper documentation is provided (budgets/contracts) and communicate any audit exceptions to management

Bethesda, Md

Responsible for designing advanced-level PowerPoint presentations including charting, creating graphics, and animation for client casework and non-client related projectsProduce presentations and proposals by translating handwritten notes into a final PowerPoint-produced product, while following BCG's strict formatsAssist consulting staff to turn concepts into visual representationsAnalyze, identify and solve problems in PowerPoint, Excel and WordGuide consultants through production process, explaining time or software constraints and suggest alternativesTrain new employees in PowerPoint and BCG formatting