Ana I. Shepherd Email & Phone Number

Plano, Texas

Plano, Tx

• Increased customer satisfaction levels, established metrics, organized quality meetings and introduced cross-training as part of a 3 year business process redesign.• Improved Accounts Payable/eBilling customer response and processing time, increased process-in-timing and reduced paper invoicing; decreased processing time and error rate through the creation of an onboarding process for national and global vendors. • Transformed underperforming eBilling team into a high performing unit eliminating plan to outsource function; oversaw change management activities and established a dashboard view of expenses.• Managed Legal Department Accounts Payable team daily operations; developed team progress indicators and process documentation. • Directed 2 system migrations in a 3 year period; interacted with global Controllerships and performed quarterly financial data audits.

Plano, Tx

• Decreased accrual processing time by 24 hours; directed the post-HP/EDS merger analysis, transition and integration of operating models for Finance and Operations. • Reviewed financial forecast, monthly procurement reports and journal entries; supplied monthly variance explanations and implemented a departmental cross-charge process. • Coordinated major office relocation and managed physical offices in Texas and Virginia

Plano, Tx

• Reduced labor costs by introducing departmental operating processes and improving efficiencies. • Managed multi-million dollar department budgets and supervised/trained on-site and remote staff.• Participated in highly-confidential salary and bonus reviews, balanced available compensation against performance metrics and approved all accruals. • Monitored regional budgets, legal case expenses and regional financial reports; collaborated with US/Global Executives on monthly forecasts and prepared financial documents for the Board of Directors. • Improved efficiencies, reduced costs and increased reporting accuracy through financial analysis projects and identifying opportunities for improvement; supervised and trained all administrative staff at both the Texas and Virginia locations.

Plano, Tx

• Directed and hosted monthly “Financial Hot Topic” Global Learning Broadcasts.• Provided subject matter expertise for testing of the SAP Financial System Journal Entry Workflow implementation; furnished Spanish to English translation of complex financial statements. • Conducted Telnet and one-on-one training for new financial employees. • Completed expense accrual/prepay accounting functions ensuring compliance with GAAP and company guidelines.

Master Of Science (M.S.)

Bachelor'S Degree