Ana Simon Email & Phone Number

Florida, United States

Miami, Florida, United States

Miami, Florida, United States

-Providing a timely, efficient, and effective support service to the Miami HQ Team (2-6)-Administrative duties such as screening calls, copying, faxing, scanning, managing reception, managing and organization of common spaces, mail distribution, printing, carrying outgoing shipment request, out-of-office errands, data entry, heavy calendar management, and other duties as required.-Project management/ad hoc service requests, documents, spreadsheets, T&E breakdowns, and presentations as requested.-Liaise with other external/ internal personnel when scheduling internal meetings, travel and events with senior managers, President, VP's, and CEO.- Conducting intensive internet research for senior managers, President, and VP’s as requested.-Maintain confidentiality of all sensitive and confidential issues.

Miami, Florida, United States

-Providing a timely, efficient, and effective support service to the US Wealth Management Team (2-9)-Administrative duties such as screening calls, copying, faxing, scanning, managing reception, mail distribution, printing and book binding, carrying outgoing shipment request, out-of-office errands, data entry, calendar management, and other duties as required.-Acting office manager and primary liaison to office building management company, IT, and external contractors/vendors.-Assist client service team with UHNW prospect and client calls, scheduling, activities concerning their custodian accounts, support relating to client investments in alternatives (hedge funds, private equity, etc.), and other duties as requested. - Coordinate and arrange domestic/ international travel arrangements for managing directors and clients as requested.-Coordinate lunch-ins/outing, dinners, events for staff and clients.-Project management/ad hoc service requests, documents, spreadsheets, T&E breakdowns, and presentations as requested.- Liaise with other external/ internal personnel when scheduling internal meetings, travel and events with senior managers and partners.- Conducting intensive internet research for partners, colleagues and clients as requested.-Maintain confidentiality of all sensitive and confidential issues.

Miami Beach, Florida, United States

-Coordinate the input, processing, and shipment of timepieces within the center from retailers and clients while keeping the turnaround timeframe in account. Whilst also functioning as a go-between in the event of an issue, delay, or loss when the service is in operation.-Provide support to Management with stock adjustments, estimates, invoicing, shipping, scheduling, editing letters, emails, etc.-Maintain company confidentiality while acting as a liaison between the client, retailers, management, and HQ.-Company confidentiality with projects and new releases.-Proficient with call flow, client objections, and multiple software programs simultaneously keeping desired administrative and clerical tasks as needed to support office flow and staff.-Scheduling meetings, calls, deliveries, shipping, and pick-ups on behalf of department.-Play a key role in identifying, analyzing, and troubleshooting issues in various situations. Which leads to receiving high-level customer satisfaction and maintaining brand image.

Doral, Florida, United States

-Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.-Greeted and maintained relationships with regular customers.-Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.-Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.-Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.-Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return.-Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons.-Contribute to team effort by accomplishing related results as needed.

Doral, Florida, United States

-Provided continuous evaluation and feedback to in house employees.-Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity in house and new store openings.-Conducted and implemented orientation for employees.-Tested all training material prior to the training program.-Reviewed and edited training material for accuracy and policy compliance.-Organized and edited training manuals, visual aids and other educational materials-Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in a top-tier proficient work environment.

Doral, Florida, United States

-Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.-Confirmed speed of service for all food orders while minimizing errors and complaints.-Provided customer service on general restaurant questions-Prepared food presentation for execution to tables-Assisted wait staff-Delegated closing side work duties to each busser and food runner-Ensured all side work was completed before any busser or food runner could leave-Responsible for keeping an organized inventory space and ensuring efficient restaurant operations-Succeeded and thrived in fast paced, high stress work environment

Doral, Florida, United States

-Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.-Identified issues, analyzed information, and provided solutions to problems.-Exceeded goals through effective task prioritization and great work ethic.-Recognized for handling stressful situations with a calm demeanor and pleasant manner-Excellent communication and interpersonal skills with customer service orientation-Expert multitasker, handling multiple call line, reservations, and guest accommodations efficiently. Adept at satisfying client requests promptly.-Superior scheduling and organization skills.-Known for maintaining discretion and professionalism-Familiar with software, computer systems, and internet searches

Bachelor Of Arts - Ba, International Relations And Affairs

In process

Certificate, Human Resource Managment

Associate Of Arts - Aa, Fine And Studio Arts

High School Diploma