Ana Smith Email & Phone Number

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Lead a global team of instructional designers and content developers responsible for improving the GTM team’s ability to generate as much revenue as quickly as possible, by continuously removing friction in real-time as the company, products, and team continue to scale. Responsible for designing tools, content, education material, and processes aimed at growing a world-class global GTM team(sales and customer success) and driving effective change management.

Cambridge, Massachusetts, Us

- Lead a team of instructional designers who create engaging, accessible learning experiences for our global go-to-market teams (Sales, Customer Success, Support, Services)- Collaborate with GTM Enablement leadership to create structure, build processes, and manage team bandwidth- Manage cross-functional relationships with other GTM Enablement teams (facilitation, operations/systems, change management/comms, enablement business partners and program managers) to bring learning experiences to life- Coach, provide resources, and deliver feedback to help team members grow - Partner with all of GTM Enablement to ensure learning is engaging, reinforced, measured, and accessible

Cambridge, Massachusetts, Us

Responsible for improving the sales team’s ability to generate as much revenue as quickly as possible, by continuously removing friction in real-time as the company, products, and the sales team continue to scale. Responsible for designing tools, content, education material, and processes aimed at growing a world-class global sales team and driving effective change management.

Cambridge, Massachusetts, Us

Responsible for improving the sales team’s ability to generate as much revenue as quickly as possible, by continuously removing friction in real-time as the company, products, and the sales team continue to scale. Responsible for designing tools, content, education material, and processes aimed at growing a world-class global sales team and driving effective change management.

Sterling, Va, Us

HHS Government contractor (HRSA + FDA) on the Training and Change Management Team for the Health Systems Division, specializing in application modernization using cloud and platform-based solutions, grants management, and data analytics and visualization. – Designed, developed, and implemented large scale learning solutions using ADDIE and SAM methodologies to educate on new and enhanced software solutions and measurably improve workforce performance– Lead and implemented change management strategies and initiatives resulting in upgraded business processes, minimized employee resistance, and faster adoption– Implemented and facilitated blended learning strategies including instructor led onsite programs, e-learning, instructional videos, micro-learning, game-based learning, job aids, user manuals, train-the-trainer guides, and practical exercises – Designed communication strategies to ensure awareness and adoption of new and enhanced products – Onboarded, mentored, and trained new instructional designers

Leesburg, Virginia, Us

Business administrator for a multi-physician practice within a thriving healthcare organization employing 225+ medical providers throughout 23 medical/surgical specialties. Responsible for general oversight of business operations with direct supervision of clinical and administrative employees. – Served as administrator and human resources official responsible for human performance improvement, onboarding and ongoing training of clinicians and staff– Led a successful EMR Migration from conception to implementation– Led the establishment of a satellite location – Designed, developed, and implemented learning solutions using to educate staff on use of EMR, medical equipment, software, and health policy– Implemented and facilitated blended learning strategies including instructor led onsite programs, micro-learning, job aids, user manuals, and practical exercises

Responsible for general oversight of business operations with direct supervision of clinical and administrative employees.– Responsible for learning and performance needs analysis, recommendations, implementation, and assessing business outcomes– Responsible for onboarding and ongoing training of employees– Designed, developed, and implemented learning solutions to educate staff on use of EMR, medical equipment, software, and health policy– Implemented and facilitated blended learning strategies to include instructor led onsite programs, micro-learning, job aids, user manuals, and practical exercises

Staff Manager for a multi-physician practice, responsible for general oversight of clinical staff.– Served as staff manager responsible for human performance improvement, onboarding and ongoing training of employees– Designed, developed, and implemented learning solutions to educate staff on use of EMR, medical equipment, software, and health policy– Implemented and facilitated learning strategies to include instructor led onsite programs, job aids, user manuals, and practical exercises

Falls Church, Virginia, Us

– Provided patient care, under the supervision of Physicians, in the Emergency Room, Intensive Care Unit, Psychiatric, Medical, Post-Surgical, Telemetry, and Oncology Departments

Associate Of Science (A.S.), Health Services/Allied Health/Health Sciences, General

Bachelor Of Science - Bs, Psychology