Ana Sofia Pinho Email & Phone Number

Remote

A remote workplace for humans who want to make this world a better place - and not burnout while they're doing it.

Remote

3101 is a studio that is building regenerative companies. The first project is humankind works - news coming soon!

Remote

Flux Academy is bringing world-class design education online by training people to become amazing, high-value, successful designers. Since its launch, 2 years ago, we've helped 6000+ people build their design careers - with over 400,000 designers following us on our social media channels.Responsibilities:- Team management (embedding inclusiveness, kindness and belonging in the remote-first team's culture, responsible for 70% of the team hires, development of onboarding processes from scratch, team gathering events, training and career development of team members who were able to explore different areas of the company - i.e. coaching to YouTube content creator or program's educator)- Programs and Student Experience (onboarding, course and resources development, assisting & collaborating with educators, UX surveys and interviews)- Customer Support and Success (average 96-100% monthly satisfaction rating, replying to tickets, helpdesk system and processes set up, automations and reporting)- Community (6000+ community monitoring, engagement and strategy, creation and enforcement of the code of conduct, free to paid community model strategy)- Event and activities organization, support and facilitation (livestreams, office hours, guest speaker events and design challenges)- Marketing and content (support in ideation and creation of content, optimizing workflows for testimonials collection, selecting and interviewing students for content and marketing initiatives, email sequences and automations, website, sales pages, FAQs)- Ops (processes, automation and documentation with Coda, Zapier, Ontraport, Typeform, etc)- Scholarship program (development and implementation of a worldwide program with over 1200 applications and 70 scholarships granted)- Coaching and mentoring

Remote

Conceptualisation and product development with the client — for instance, online courses which involved content organization and execution (courses’ videos and worksheets) and the learning paths creation on the website;Design and implementation of websites using HTML, CSS, Squarespace, Wix and Wordpress;Development of marketing strategies and creation of multimedia content (illustrations, infographics and videos).Operations and processes definition and standardisation, including GDPR processes.

Coimbra Area, Portugal

Students’ onboarding, support and operations — this included managing a 400+ people community on slack;Responsible for sponsors’ initiatives (swag packages, newsletter, etc) and conferences’ tickets giveaway;Automating and creating documentation/guides for several processes, including program stats and GDPR processes;Part of the selection committee and supervisor of four teams, coordinating students, coaches and mentors.Created and implemented a social media strategy, raising impressions on Twitter by 300% and 540% on Facebook; Crafted multimedia content for social media, blog and newsletters, analysed the engagement and created reports;Designed and implemented a new Press Page and Press Kit.About RGSoCRails Girls Summer of Code is a 3 months global scholarship that sponsors women to contribute full-time to Open Source Projects with the help of coaches and mentors. Since 2013, RGSoC has trained 145 students, raised more than 450.000 USD and created a community of over 800 students, coaches, mentors, supervisors and organizers.

Coimbra, Portugal

Lead the employer branding initiatives, such as the creation of a new employer brand and identity system;Coordinated and implemented the new Feedzai Careers website from scratch; Developed and launched Feedzai Careers social media accounts and tech blog, including multimedia content;Conceptualised and/or designed collaterals (business cards, onboarding kits, merchandise and booths for events);Organized several internal and external events, as well as social impact initiatives;Worked on the culture and internal communication initiatives within the company, through internal design thinking workshops, events, global dashboard, documentation and newsletters;Supported and/or automated HR and Recruiting on their projects, including the onboarding process, HRIS transfer, documentation on Confluence, defining the project management tools for the department and budgeting.About FeedzaiFeedzai builds products that protect you and me from fraud and identity theft. Every day Feedzai processes over $3B in transactions, on an average of 3ms per transaction. We want to make the world safer for everyone.

Portugal

Created a community of women in tech in Portugal from scratch;Managed the team and all operations related to Portugal Geekettes’ hub (members, budget, sponsors, etc).Developed and implemented a marketing and PR strategy for Portugal Geekettes and created multimedia content;(Co-)organized local, global and multiple hubs events like the Geekettes and Intel partnership for International Women’s Day and the Global Geekettes Meetup during Web Summit Lisbon;Lead global projects, such as the slack workspace (with over 500 Geekettes) launch, global newsletters and website;Worked on PR and got Geekettes featured on Portuguese tv shows.About GeekettesPortugal Geekettes is a chapter of Geekettes, an organization founded by Jess Erickson and Denise Philipp in Berlin. This organization empowers women to pursue their career in tech by providing workshops, tools and access to a community of women interested in tech.

Lisbon, Portugal

Created a digital marketing strategy and multimedia content for Orangeboom and the “Queen Be” book crowdfunding campaign. Helped organize the book launch party and made the promotional materials. Designed the book cover and merchandising for the crowdfunding campaign. Organized materials and tools for remote work. Made the mockup of the website and built it in Wordpress.About OrangeboomOrangeboom is the mighty one-stop-shop for trailblazers and startups, founded on three key principles: uncomplicated, groundbreaking and human-centered solutions.

Lisbon Area, Portugal

Developed a digital marketing strategy and created multimedia content for the launch of Change !t on social media and the new website. Created wireframes and copywriting for the new website on Wordpress, launching it in record time, especially considering that the time frame was short and the deadline was anticipated. Structured the materials of the organization online so that the team could work remotely.About Change !tChange !T is a non-profit organization focused on celebrating change and creating a happier society. It was founded by the Portuguese TV host and actress Ana Rita Clara.

Portugal

Organized the first Rails Girls Workshop in Portugal, Rails Girls Porto 2013. After that, I organized or co-organized Rails Girls Lisboa 2013, Rails Girls Porto 2014, Rails Girls Lisboa 2014 and Rails Girls Braga 2014. Even though I have not been actively organizing events on the past few years, I have been providing mentorship and resources for people in Portugal and around the world to organize their own.Main tasks:- Building the website page for the events in HTML and CSS- Venue and program- Workshop materials and presentations- Promoting the event on social media- Manage a small team of organizers- Recruit and manage coaches and speakers- Acquire sponsorships- Administrative management- Design of merchandisingAbout Rails GirlsRails Girls is a non-profit organization that provides knowledge and tools to teach women to code. It was founded by Linda Liukas and Kaari Saarinen in Finland. It is a two-day workshop where a group of mostly girls build an app on Ruby on Rails. Getting in touch with the RoR community empowers participants to keep learning and increase the number of women in tech.

Marketing and copywriting for several formats, pages and blog posts.I also worked with the authors editing their content, video and pictures.About Dharma5Helping people to live fully and happy is what Dharma5 is all about. They create platforms and content for people to improve their lives.

Lisbon Area, Portugal

Content Creation for blogs and social media accountsSocial media reports for several high profile brandsAbout Live ContentLive Content is a Digital Marketing company that manages social networks for companies such as Sumol, Meo, Disney, L'Oreal, Nestlé, Super Bock, Sonae and Continente. They work at Portugal, Brasil and Mexico.

Lisbon

Community ManagementContent Creation for blogs and social mediaSocial media strategy and content executionReports and analyticsPR and eventsAbout Landing.jobsLanding Lobs (previously JOBBOX) is a company focused on referral recruitment where through a platform, curated tech jobs are posted and candidates apply by referral from friends. When the candidate is hired, the friend is rewarded.

Coimbra Area, Portugal

Part time workshops and events organizerDigital marketer and community managerAbout Connect CoimbraConnect Coimbra is a coworking space. It was the place of events like Startup Meetup Coffee or Improve Coimbra.

Porto Area, Portugal

Future Studies junior consultantTrend analysis and reportsWorkshops and trainingProject managementBranding and identity systemWebdesignAbout FuturesLabFuturesLab is a company that works on Mega Trend analysis, future studies and sceneries of companies that would like to prepare and build a better future.

Management of suppliers and medical suppliesProcedure standardizationEmployee coaching and trainingLogo design and brand developmentAbout Clínica Médico-EstomatológicaClínica Médico-Estomatológica Drª Filomena Pinho is a private healthcare clinic in Vale de Cambra. It is specialised in Dental Medicine and Implants.

Lisbon, Braga And Portimão

Build the website for the eventsPick and prepare the venueBuild application forms and e-mails for participants and coachesManage a small team of organizersCreate the schedule and program for the workshopRecruit coachesInvite speakersManage sponsorsTake care of the events finances and administrative tasksDesign of materials and other goodies for participants, like pins or mugsFilm and photo at the event and editingContent creator and marketing campaigns for social media, like FacebookAbout Startup WeekendStartup Weekend is a 52 hour event where participants build a startup and a MVP to present to investors and other entrepreneurs. In 2011 and 2012 I organized 3 events in Lisbon, Portimão and Braga.

Continuous improvement of management processesWaste study and suggestionsImplementation of a new schedule systemDocument elaborationTraining of employeesPresentations in Power PointAbout HarmocorHarmocor is an acupuncture and other traditional therapies clinic.

Development and implementation of a residue park inspired in Lean ThinkingAnalysis of the quantities of produced residueElaboration of a system that collects and processes residue based on lean managementAbout ARSOPIARSOPI produces metal equipment for food and beverages and nuclear industries all over the world.

Implemented a lean production line and coordinated its 4000+ physical kanban cards library;Developed and proposed an electronic alternative to the physical kanbans, which became the foundation to improve future lean production lines’ processes and saved hundreds of thousands of dollars to the factory;Carried out the implementation of two suppliers’ milk run routes, including daily standups and a occupancy and usage report of the warehouse, in order to have dedicated space for the milk run materials;While developing a third milk run route, I proposed and created an internal website to map the suppliers and consolidate information retained in several platforms;Gave support on the development of other projects in several departments, mostly automation related.About Bosch and Bosch Termotecnologia PortugalRobert Bosch GmbH, or Bosch, is a German multinational engineering and electronics company headquartered in Gerlingen, near Stuttgart, Germany. Bosch Termotecnologia Portugal is located in Aveiro and it is specialized in the production of water heaters and solar panels.

Management, Entrepreneurship And Global Leadership

5 Year Pre-Bologne Degree, Industrial And Management Engineering

Activities and Societies: Erasmus Buddy (2006-2008)Second Semester of the 4th year in Erasmus at Università Degli Studi di Bergamo, Italy

Master'S Degree, Management And Industrial Engineering

Second Semester of the 4th year in Erasmus at Università Degli Studi di Bergamo, Italy

Postgraduate, Lean Management

Digital Marketing Circuit, Digital Communication And Media/Multimedia

The General Assemply Digital Marketing Circuit encompasses the following areas: - GA’s Digital Marketing Framework and the “Funnel”.