Ana Toom Email & Phone Number

Leading cross-functional teams throughout the project lifecycle, from inception to closure, I ensure on-time delivery and compliance with budgetary constraints. My experience spans several successful initiatives, including:+ Annual Recurring Revenue Transformation: We achieved a notable 45% reduction in customer complaints and an impressive 83% reduction in the open ticket queue. Successfully reduced average incident resolution time from 49 days to just 5 days.+ Distribution Footprint Optimization in Brazil: Consolidation of the São Paulo CD into the Joinville CD. Simplification of operations and optimization of the supply chain, resulting in a notable 50% reduction in transit time for customers in the Southern Region and a significant cost reduction of 33%.+ Import System Adaptation: Promoting collaboration between logistics, IT and operations departments to adapt Rockwell Automation's import system, ensuring LFR compliance for import declarations in the Single Window Portal+ Structural Preparation of Distributors for OEM Service: We prepare distributors in Brazil to efficiently serve OEMs in operational, commercial and financial aspects. Oversaw the successful transfer of 32 OEMs to a new branch in Joinville. This resulted in a balanced change from 66%-34% to 50%-50% in direct sales vs distributor sales, increased capillarity for account management, reduced operational costs and a more strategic focus for the sales team.+ New business model for ETO operations: As a local project manager, facilitate collaboration between tax, business units, IT and operations departments to implement a new business model for Engineer-to-Order (ETO) operations in Brazil . Currently supervising the implementation of SAP for General Warehouse and External Operations in several Business Units.

Responsible for leading projects in support of the Global Transportation strategy, driving continuous improvement. Participating in the Global Transportation Management System strategy. Leading project teams in support cross functional logistics and supply chain strategies. Leading projects in support of preferred vendor strategy, productivity, service level improvement, business continuity and process optimization. Identifying and mitigating risks and driving continuous improvement throughout the supply chain for all assigned projects and activities.

São Paulo Area, Brazil

As the Project Manager for the Brazil Inbound Project, I played a pivotal role in establishing a new Distribution Center in Santa Catarina state. Utilizing my extensive network across the organization, I guaranteed the successful fruition of our objectives. Through adept orchestration of a cross-functional strategy involving sourcing, finance, and logistics, I guided a dynamic project team to accomplish our goals. A significant milestone was reached with the successful elimination of USD2 million in ICMS credit.

Jundiaí

One year job rotation in Procurement and Strategic Sourcing Department: Oct/18 to Oct/19. Working in a ETO environment, managing direct suppliers from Brazil and abroad, meeting deadlines. Close relationship with suppliers, managing a daily basis routine and action to improve performance. Experience with RFQ and RFP productivity projects with cross-functional engagement.Projects: new customs broker in Brazil and development of local suppliers.Peer with Sourcing Managers to develop local Suppliers.

São Paulo Area, Brazil

Logistics, Import and Export supervision of activities for all BUs in Brazil. Monitor and alignment of import and export best practices and procedures according to Brazil's legislation. Development of best practices with Freight Forwarders, Customs Brokers & Customs Agencies. Special customs regimes development and management, according to companies guidelines, improving profits. Projects development, leading large an complex projects with vendors (customs broker, freight forwarder, ground transportation, etc ) improving processes and providing internal and external customers best transportation options, reducing lead times and getting better results. Service level improvement and process optimization focus.People manager of 5 people, including imports and exports.

São Paulo Area, Brazil

São Paulo Area, Brazil

São Paulo Area, Brazil

Marketing and sales tool development for Basic Chemicals, including sales reports and performance analysis. Market research to collect historical data and current trends. Operational activities related to the commercial area, working closely with sales teams and marketing acting on the reports mentioned above and also on the implementation of specific projects, including customer visits.

São Paulo Area, Brazil

Santo André - Brazil

Master Of Business Administration (M.B.A.), Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration (B.B.A.), International Business/Trade/Commerce