Scouting, Baseball Operations, Sabermetrics and Players Development.Pioneer company in the segment of educational programs oriented to the baseball sports industry.It aims to provide an educational option to players who are released from major league teams in order to relocate them to the Society.Our mission is to provide professionals in the sports industry and those interested, the educational tools necessary to become an individual with a global knowledge of it, achieving and maintaining high standards of customer satisfaction in the sports education industry through specialized, innovative and useful study programs.

• Create and maintain positive relationships with new, existing and potential clients• Provide precise and timely advice and information on immigration procedures• Successfully execute B1/B2 visa applications for large international groups• Interpret trends of current affairs, federal guidelines and foreign policy• Maintain accurate and confidential information of high profile athletes and families• Serve as translator for baseball division

Operations Coordinator organizes baseball activities for events such as Instructional Clinics, Showcases, tryouts, weekend Tournaments outside the country, and other related programs. I was involved in all the pre, during, and post signing process of all baseball prospects.

• Revised, updated and adjusted contracts pertaining to all Licey players• Exercised excellent customer service and problem solving skills• Acted as a liaison with other departments to the executive office and outside agencies• Maintained Corporate Partnerships & Hospitality, Strategy & Business Operations and PeopleOperations departments including scheduling meetings, operating telephones, incoming andoutgoing mail, maintaining filing systems, responding to emails and ordering office supplies• Drove each stage of the recruitment and talent acquisition process for all full-time and parttime,Front Office positions

• Assisted VP of Human Resources in the implementation of Internship and Trainee programs• Maintain quality service by establishing and enforcing standards; training representatives;monitoring calls; surveying customers; evaluating outcomes• Assist VIP clients in company events including batting practice• Determine staff’s needs and desires by specifying them to management the need to obtainresources to improve team performance

• Coordinate charity donations and received through the COO office• Prepare travel documents including detailed itineraries, travel reimbursements and thedocumentation of corporate credit card expenses• Screen incoming calls and correspondence and respond independently when possible bydrafting written responses or replies by phone or e-mail as necessary