Amy Crognale Email & Phone Number

Greater Pittsburgh Area

I returned to TiER1 as I transitioned my career from Instructional Designer to Project Manager. With 10+ years in the industry, I am able to apply my experience and expertise as an Instructional Designer to Project Management strategies in the analysis, design, development, and implementation of user-friendly and innovative training products for adult learners.

345 Court Street L Coraopolis, Pa 15108

- Serves as an instructional design expert in analysis, design, development, and evaluation of multi-channel (e-learning, ILT, blended, etc.) learning solutions for the organization.- Creates learning solutions for various subjects including but not limited to customer service and sales, on-boarding, product and services, systems, and professional development.- Project manages multiple training projects of various sizes while building and maintaining relationships with project team members.- Is accountable for developing high-quality innovative learning solutions consistent with best-in-class organizations, leveraging both formal and informal learning techniques and methodologies.- Incorporates sound principles of instructional design and learning principles and methodologies into every intervention ensuring successful acquisition, retention and transfer of knowledge, skills, and abilities.- Acts as a performance consultant to the client, providing both learning and non-learning solution recommendations.- Executes the ADDIE model to deliver both synchronous and asynchronous end user learning solutions for all DICK'S Sporting Goods business units. - Acts as a learning administrator of the Learning Management System (LMS), including loading and testing learning objects in the LMS.

Pittsburgh

- Performed analyses to determine appropriate performance-improvement interventions- Designed training programs, performance-support materials, and continuous improvement processes- - - > Subjects: Computer systems and applications, sales skills and processes, soft skills, regulatory and compliance, professional development, products and services, performance support- Worked closely with subject matter experts, project managers, internal and external team members, and other stakeholders to ensure project success - Managed delivery of projects, on-time, and on budget- Supported and developed internal design and development processes, including design plan documents, storyboard templates, and quality control worksheets- Performed quality control tasks including the adherence to client standards as well as TiER1’s internal standards

Masters, Instructional Leadership

Bachelor Of Science And Humanities Literature, Communications Media And Journalism, 3.2 Gpa

Activities and Societies: Media Promotions and Productions Association (MPPA), IUP Photography Club, Race to Anyplace 2006