Responsible for Customer Support, Professional Services (consultation and training) and Product Specialists in ScandinaviaDigital Transformation Manager for ScandinaviaLeader of leaders with 5 direct reports in Oslo, Aarhus and Gothenburg. Total org. 60 peoplePnL ownership for Professional Services

Responsible for a super team of 100+ colleagues at Maersk (from Jan 1, 2019 both Maersk Line (Ocean Transport) and Damco (Supply Chain Management) activities) owning all service & after-sales related to our customers. Key responsibilities include improving customer satisfaction, increasing after-sales, driving transformation (change management, digitisation, organisational development).

Responsible for Customer Service at Maersk Line (Ocean Transport) Scandinavia. 70 colleagues in Sweden, Norway and Denmark.Significantly improving customer satisfaction, increasing the financial contribution to the top line through increased after-sales, creating a new organisation with focus on the largest customers, implementation of large-scale projects (digitisation primarily), strategy work with focus on organisational development, customer satisfaction and employee engagement.

Head of Customer Service teams for Asia and Oceania. An organisation of about 150 people driving customer satisfaction, productivity improvement, transformation, digitisation.

Project Leader for offshoring / outsourcing projects. Paradigm shift for Maersk as direct customer-facing processes and communication was in scope.Main responsibilities and deliverables: project leadership, organisational development, digitisation, stakeholder management, communication, cost reduction, productivity increase, improved customer satisfaction

Executive Assistant to CEO for Maersk Line Scandinavia, UK and Russia

2 year trainee programAccepted as one of 400 colleagues (about 10 in Scandinavia) out of around 70 000 applicants globallyMISE applied a dual learning approach - theoretical and practical. 4 positions over 2,5 years (Customer Service, Supply Chain Management, Capacity Management, Executive Assistant). Studies within Investment, Economics, Maritime Law, Logistics etc in parallel through theoretic studies, project work and exams