In sales, I use a consultative sales approach, identifying the needs of my clients and provide the best possibe solution I can deliver. I have great communication and pedagogical skills, which was once enormously helpful in my time working in tech support, but has continued to be a valuable asset in presentation as well as keeping up good relations with happy clients. Providing unmatched service remains a cornerstone in my career.I use CRM systems to methodically manage leads and plan for the future. Thanks to my academic and personal background as well as experience in tech support, I'm highly competent and comfortable in most software and IT environments.I have a proven track record of not only closing leads and increasing annual sales, but also improving and honing the over-all sales process for greater long-term success. Applying a consultative sales approach and a thorough understanding of the products and services I sell have been key in the continuous closing of leads and satisfaction of clients. I am fortunate to be well experienced in the complete sales cycle; from reaching out and prospecting of new leads, while simultaneously managing large volumes of inbound prospects, to signing deals and maintaining strong relationships to key accounts in order to cultivate a loyal and satisfied client base.I find work in the payment industry to be an interesting field and a highly rewarding area to be honing my skills. I work closely with contacts in the industry, such as PSPs, Payment Processors and POS resellers, managing relations to create mutually beneficial business opportunities. Additionally, I continuously work to find new opportunities to create new such relationships, strengthening our network.I have an entrepreneurial spirit, always looking to the future and pushing to find ways to improve my process and provide the best possible results and impeccable service.