Anders Björäng Email & Phone Number

Gothenburg, Vastra Gotaland County, Sweden

IT Consultant focusing on IT management.Currently working as incident manager at Volvo Cars connected experience

Gothenburg, Västra Götaland County, Sweden

• Coordinating developer teams and external partners and making sure incidents are resolved as soon as possible.
• Solving incidents related to connected car systems, with the team working daytime and operating 24/7 on an on-call schedule. This involves understanding the business impact of each incident and prioritizing resolutions.
• Acting as gatekeeper for service/component development teams, focusing on operational stability and continuous improvements, while ensuring that business and technical requirements are integrated into the development.
• Informed development teams about their incident processes and documentation and made sure it was update, so the DevOp roles is functional.
• Monitoring incidents related to connected car systems and managing workload within their respective queues, ensuring that solutions meet both operational requirements and align with overall business objectives.

Gothenburg, Sweden

As an product expert in Barium Live I act as lead support, helping our customer analysing their business processes to locate errors and configuration issues. But also gives advice how to optimise their processes and give technical advise. I also work closely with our RnD team. Were I define and documents buggs reported from customer or consultants, so the.

Göteborg

Analyze processes and process applications to help our customers digitizing and optimize their organizations. I also helps our development team to improve the products, by recreating and reporting know errors.

Gothenburg, Sweden

Working with customer service and customer success processes. In order to help and maintain a good relationship with our customer and prevent churn.

Boras, Sweden

Technical Support Specialist consultant in hardware and network at ICA. I support all of ICA´s stores in Sweden with hardware and network related computer issues. I also support ICA´s new online shopping system.I am currently employed as a consultant through DfindIT

Kungsbacka, Sweden

Recruited to Dfind IT due to changes within the Proffice Group. Consultant at the IT department of Kungsbacka municipality. My main focus is manning the helpdesk, where I support Windows systems, VPN, network connections.I also have support on Apple, Samsung and Sony phones, Working in systems such as AD, Nilex, Vision, Dameware CmRC on a regular basis.

Kungsbacka.

Stationed as first line support at the IT department of Kungsbacka municipality. Where I support Windows systems, VPN, network connections.I also have support on Apple, Samsung and Sony phones, We work in systems such as AD, Nilex, Vision, Dameware on a regular basis.

Göteborg

Onsite and technical support for various clients connected to Academic Work. The tasks are varied and I have included onsite support at ÅF on behalf of Infocare. Where I solved IT related problems that ÅF's service-desk support could´t solve. Installed new monitors at Länsstyrelsens offices in Skara, Vänersborg and Göteborg on behalf of Office IT. Fixed a.

Gothenburg, Sweden

Worked as an IT technician on three different projects during my studies.I was team leader for a group of IT professionals with the mission to install new POS system (unions, servers and network equipment) for H & M in western Sweden. I had the main responsibility for the installations I was assigned on, and I was responsible for contact between Fujitsu's.

Göteborg

Worked as an IT technician on three different projects during my studies.I was lead-tech for a group of IT professionals with the mission to install new POS system (unions, servers and network equipment) for H & M in western Sweden. I had the main responsibility for the installations I was assigned on, and I was responsible for contact between Fujitsu's.

Gothenburg, Sweden

Worked night during my studies and was responsible for a CNC grinding machine. I was in charge of end of the line grinder machine for the company's "top of the line" piston rings. I was also responsible for the final measurement and inspection of all the rings before they were exported.

Sweden

Had a full-time temporary position in home care where I was much appreciated for my contact with the service users. I always took me time to sit down and have a chat with those who needed social contact.

Härryda

I worked as a welder and fitter for IUT AB, that built industrial ovens for the automotive industry and the aluminum industry. I welded stainless, galvanized and black plate in the methods MIG and MMA.

Östersund

I was employed as a janitor at the unit, but were often substitute as a nursing assistant. I was highly valued as a colleague and with care recipients.

Bachelor'S Degree, Systemvetenskap, Informatics

Activities and Societies: President of SKIP (Systemvetarklubben for programming and informatics). Through the program, I have gained a.

Welding Technology/Welder

MIG/MAG, MMA,TIG and gas welding.

Theater

2-year theater program. The first year Mostly focused on acting techniques and some directing. The second year focused on the production.

Theatre/Theater

One-year theater program focused on the basic the theater including acting, dance, acrobatics.