Associate Live Operations Product Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Andrea Giargiari Email & Phone Number
Game Designer
at
Scopely
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Game Designer
Location
Worcester, Massachusetts, United States
Company size
Who is Andrea Giargiari? Overview
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Quick answer
Andrea Giargiari is listed as Game Designer at Scopely, a company with 772 employees, based in Worcester, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Andrea Giargiari.
Andrea Giargiari previously worked as Associate Live Operations Product Manager at Scopely and Associate Game Designer at Wicked Realm Games. Andrea Giargiari holds Bachelor’S Degree, Communication And Media Studies from University Of Massachusetts, Amherst.
Company email context
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Scopely
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Profile bio
About Andrea Giargiari
I am a live content-focused game designer with 7+ years in the gaming industry and a background in player relations and management
Listed skills include Creative Writing, Teamwork, Customer Relations, Software Troubleshooting, and 36 others.
Current workplace
Andrea Giargiari's current company
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Scopely
10 roles
Andrea Giargiari work experience
A career timeline built from the work history available for this profile.
Associate Game Designer
Wicked Realm Games
Implement weekly content, including:Determine stats, items, and abilities for new charactersDetermine stats and abilities of new ships and balance test against existing poolBalance and refine new events around relevant charactersTroubleshoot live issues and work with product stakeholders to quickly and effectively deliver solutions that demonstrate an.
Sep 2020 - Jan 2023
Player Experience Manager
Wicked Realm Games
Manage Player Support direct personnel reports, evaluate and analyze team performance by key metrics and qualitative reviews, and oversee performance and process improvement plans. Evaluate Player Support staffing structure for optimal quality and efficiency.Evaluate new features, offers, and/or other UI elements for clear and thorough player-facing.
Jan 2020 - Sep 2020
Manager Of Player Experience
Manage Player Support direct personnel reports, evaluate and analyze team performance by key metrics and qualitative reviews, and oversee performance and process improvement plans. Evaluate Player Support staffing structure for optimal quality and efficiency.Evaluate new features, offers, and/or other UI elements for clear and thorough player-facing.
Mar 2018 - Jan 2020
Senior Player Support Representative
Provide meaningful feedback to game teams on customer service ticket volumes, complaints, bugs, purchase issues and refund requests. Monitor, report, and drive key customer service metrics CSAT, speed of response to drive continuous improvement, optimization, and innovation.Prioritize reported issues and create JIRA tickets for investigation by QAHelp.
Feb 2016 - Mar 2018
Feature Writer
Only Single Player
Reported on news in the gaming industryInterviewed independent game developers and curated detailed feature articles about their upcoming games
Sep 2015 - Apr 2016
Banquet Server
Maintain rapport with members and good customer serviceSupport coworkers and work well in a teamResponsible for coordination of all areas and attention to detail
Feb 2008 - Apr 2016
Content Writer
The Tanooki News And Culture
Reported on news in the video gaming industryCovered major industry events including E3 and PAX EastPitched and published critical review editorials about games and the industryPromoted stories through social media
Oct 2014 - Aug 2015
Media Assistant
Burnams Walking Tours Of Boston
Managed website and social media for family businessEducated administrator about content management
Apr 2013 - May 2013
Short Order Cook
Water Fresh Farms
Food preparation to order developed greater efficiency and organizational skillsResponsible for preparing catering platters with good presentation and attention to detail
Sep 2012 - May 2013
Team & coworkers
Colleagues at Scopely
Other employees you can reach at scopely.com. View company contacts for 772 employees →
CD
Cussa De Souza
Colleague at Scopely
Cambridge, England, United Kingdom, United Kingdom
View →
JW
Jordan Wilson
Colleague at Scopely
Los Angeles, California, United States, United States
View →
MH
Martin Hernandez
Colleague at Scopely
Thousand Oaks, California, United States, United States
View →
MI
Marissa Iida
Colleague at Scopely
San Francisco, California, United States, United States
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LB
Leonardo Benitez
Colleague at Scopely
Los Angeles Metropolitan Area, United States, United States
View →
BT
Bianca Tipei
Colleague at Scopely
Greater Barcelona Metropolitan Area, Spain
View →
VB
Vinoth Babu
Colleague at Scopely
Bengaluru, Karnataka, India, India
View →
RB
Rachel Blennerhassett
Colleague at Scopely
Barcelona, Catalonia, Spain, Spain
View →
CB
Christopher Berghauser
Colleague at Scopely
Pomona, California, United States, United States
View →
JF
Jaime Fraina
Colleague at Scopely
Boulder, Colorado, United States, United States
View →
Cussa De Souza
Colleague at Scopely
Cambridge, England, United Kingdom, United Kingdom
View →
JW
Jordan Wilson
Colleague at Scopely
Los Angeles, California, United States, United States
View →
MH
Martin Hernandez
Colleague at Scopely
Thousand Oaks, California, United States, United States
View →
MI
Marissa Iida
Colleague at Scopely
San Francisco, California, United States, United States
View →
LB
Leonardo Benitez
Colleague at Scopely
Los Angeles Metropolitan Area, United States, United States
View →
BT
Bianca Tipei
Colleague at Scopely
Greater Barcelona Metropolitan Area, Spain
View →
VB
Vinoth Babu
Colleague at Scopely
Bengaluru, Karnataka, India, India
View →
RB
Rachel Blennerhassett
Colleague at Scopely
Barcelona, Catalonia, Spain, Spain
View →
CB
Christopher Berghauser
Colleague at Scopely
Pomona, California, United States, United States
View →
JF
Jaime Fraina
Colleague at Scopely
Boulder, Colorado, United States, United States
View →
2 education records
Andrea Giargiari education
Bachelor’S Degree, Communication And Media Studies
High School
Ashland High School
FAQ
Frequently asked questions about Andrea Giargiari
Quick answers generated from the profile data available on this page.
What company does Andrea Giargiari work for?
Andrea Giargiari works for Scopely.
What is Andrea Giargiari's role at Scopely?
Andrea Giargiari is listed as Game Designer at Scopely.
Where is Andrea Giargiari based?
Andrea Giargiari is based in Worcester, Massachusetts, United States while working with Scopely.
What companies has Andrea Giargiari worked for?
Andrea Giargiari has worked for Scopely, Wicked Realm Games, Disruptor Beam Inc., Only Single Player, and Framingham Country Club.
Who are Andrea Giargiari's colleagues at Scopely?
Andrea Giargiari's colleagues at Scopely include Cussa De Souza, Jordan Wilson, Martin Hernandez, Marissa Iida, and Leonardo Benitez.
How can I contact Andrea Giargiari?
You can use AeroLeads to view verified contact signals for Andrea Giargiari at Scopely, including work email, phone, and LinkedIn data when available.
What schools did Andrea Giargiari attend?
Andrea Giargiari holds Bachelor’S Degree, Communication And Media Studies from University Of Massachusetts, Amherst.
What skills is Andrea Giargiari known for?
Andrea Giargiari is listed with skills including Creative Writing, Teamwork, Customer Relations, Software Troubleshooting, Technical Support, Technical Writing, Report Writing, and Social Media Marketing.
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