Andi Kuhn Email & Phone Number

Richmond, Virginia Area

Project management and consulting across Electronic Health Records (EHR), process and project implementation, revenue cycle management and enhancements, customer relationship management, strategy analysis, team leadership, training, program development and policy development.

Richmond, Virginia Area

Providing expert consulting guidance, project planning and implementation to for-profit and non-profit organizations in the areas of electronic health records, strategic planning, project management, business operations, partnership development and client account management.

Accountable for all aspects of national client relationships:Stabilized, retained and expanded key national provider and State accounts through day-to-day client relationship management, strategic planning, communications, and technical problem-solving through cross-functional teams;Created reporting and analytics tools for department Developed presentations for Senior Management; Managed and mentored team of eight Directors and Account Managers

Participated in successful software certification as a Complete Hospital EHR and Ambulatory EHR by the Certification Commission for Health Information Technology (CCHIT®) ; Technical Writing & Analysis -Planned, organized, and wrote Requests for Proposal (RFP) and Requests for Information (RFI) proposals, including pricing, resulting in a 12% increase in corporate revenue growth

Managed all aspects of the first Transurban - US toll road including operations; financial management; long and short- term maintenance; safety; staffing; stakeholder and media management; and coordination of strategy and business processes with Australian parent company.Developed and administered $15 million budget ; Provided net savings of $2.4 million through design and implementation of long term road maintenance strategies; Achieved 9% average vendor contract savings through renegotiation of major service provider contracts; Launched safety program and initiatives for on-going operations, staff and driver safety, and improvements of the toll road; Represented company to media, community groups, and business partners; served as speaker at industry conferences; Deployed initiatives to recruit, build and develop team during periods of significant organizational change, and provided positive leadership in implementing new corporate culture

Consulted and contracted with service organizations, non-profit groups, corporations and physician practices. Focused on operations, strategic planning, processes, staffing adequacy and development, contracting and workflows. Worked with clients to define their organizational goals and objectives and created strategic initiatives to achieve them. This included investigation, evaluation and planning of specific tactics to accomplish plan; Redesigned business and management models for professional service firms to assist clients in achieving short and long term business goals; Developed and implemented expansion programs to core services for revenue growth; Served as interim COO for toll road with responsibilities for site operational start-up, stakeholder relations, budget development and management, reporting and staffing; Provided project planning and implementation for market-driven programs

Provided project management, strategic assessment and planning, and staff development for 13 primary care and specialty physician clinics with seven direct reports to service 260 physicians and support 300 full time employees. Created centralized support services and financial reporting systems. Developed and implemented ambulatory coordinated services to improve continuum of care; Created new employee customer service programs, leadership courses, and clinical competency training resulting in improved customer and patient relationships, staff skill development and retention which were adopted throughout the ambulatory health system; Developed strategic five-year plan with objectives that led to new revenue programs and construction of oncology center; Managed $8 million budget

Delivered project management and implementation work to physician networks and academic systems throughout US: Analyzed, developed and redesigned workflows for operational efficiencies, performance improvements and revenue enhancements; Assisted with the design, detailed planning, resource development and implementation of full-risk managed care programs that led to delegation of utilization management, credentialing, claims adjudication, and contract management from payers to academic institution; Developed new client relationships, maintained and expanded services to existing clients for average annual additional business of $8 million per year; Formulated and created training modules for staffs in integrated provider networks, physician practices and national billing companies to ensure regulatory compliance

Ba, Organizational Behavior, Marketing, Management, Communications

Education record